Events Coordinator

Job description

About you

We are looking for an experienced and professional individual with a desire to develop your career in the F&B/resort environment. You will demonstrate a real passion for all things F&B, with the ability to lead and motivate your team and create exceptional experiences for our guests. You will be leading the daily operations in a hands-on role.

This is a limited run ad from the 10th of August to the 7th of September.

About us

With approx. 300 employees, Fairmont Resort Blue Mountains is an employer of choice and one of the largest and most desirable hospitality companies in the region with opportunities for all.

Our resort vision is to be the ‘go to’ resort in the region providing outstanding guest experiences and our mission within Food & Beverage aligns with this – as we strive to create locally sourced, sustainable and personalised Food & Beverage experiences.

Fairmont Resort Blue Mountains is home to multiple F&B outlets each with an individual character and service offering and provides ‘destination’ dining experiences for locals and guests alike to get a flavour of the Blue Mountains.

Joining our resort, in the role of Conference and Events Supervisor you will bring your F&B talent and flair to contribute to creating exceptional and personalised experiences for our guests in each of our F&B outlets and in our Conference + Events spaces.

You will also be playing a key part in delivering this vision all whilst developing and enhancing your own career with a global hospitality leader.

Set in the picturesque Blue Mountains with views of the Jameson’s valley, the Multi-Award-winning Fairmont Resort and Spa boasts 224 rooms, 8 Food and Beverage Outlets, a large Conferencing and Events department, 18-hole golf course, multiple family and wellness facilities, a 16 room Day Spa, Blue Mountains Ice-Skating Rink as well as ongoing developments

About the opportunity

Reporting to the Director of Food and Beverage, and working closely with the broader Food & Beverage and Events leadership team, you will support the successful delivery of conference, meeting, and event operations at the resort. Leading from the front, you will oversee the day-to-day execution of conferences and events, ensuring exceptional service standards and seamless guest experiences.

You will play a key role in ensuring all events are delivered to the highest standard, motivating team members to provide a warm and genuine welcome, anticipate client and guest needs, and go above and beyond to create memorable moments.

In a role where truly no two days are the same, you will have the opportunity to be involved in:

• Supervising the operational delivery of conferences and events, ensuring service standards align with resort procedures, brand standards, and client expectations
• Leading, motivating, and coaching team members to deliver exceptional Conference & Events service, escalating any concerns to the Conference & Events Manager or Talent & Culture as required
• Coordinating event set-ups, pack-downs, and service flow across meetings, conferences, weddings, and special events
• Liaising closely with key departments including Food & Beverage, Kitchen, Front Office, Sales, and AV to ensure seamless event execution
• Assisting with staff training and development to enhance service delivery, product knowledge, and career progression
• Supporting rostering requirements with consideration to business levels, payroll budgets, and operational needs
• Ensuring compliance with WHS, food safety, SOPs, and relevant legislation and award requirements
• Handling client requests and resolving issues in a professional and timely manner to ensure client satisfaction

About You

• Experience of working in a supervisory/assistant manager role in full table service al a carte restaurants or hotels preferably within a 4.5 – 5-star venue
• Friendly, professional and engaging manner with the ability to remain calm, positive, and level-headed during peak service periods dealing with any issues that may come your way
• Experience in leading, coaching and training a team and handling any issues sensitively and confidentially in line with resort procedure and values
• Working knowledge of the latest food and wine trends
• A hands-on operational leader with the ability to lead, coach and motivate a team
• Current Responsible Service of Alcohol qualification
• Flexible and available to work shifts, including nights, weekends, public holidays over a 7-day roster
• Desire to create an amazing experience for each guest and the ability to motivate and engage team members to achieve this
• Have an eye for detail and venue presentation ensuring impeccable cleanliness and good repair of the outlets addressing and rectifying any discrepancies
• Impeccable grooming and presentation to lead the team by example

What we can offer

Work with an amazing, professional and dedicated team within a supportive environment with a strong focus on your training and development. In addition to a competitive wage, you will receive car parking, uniform or dry cleaning of your business attire, rewards vouchers, service recognition, use of the resort gym, pool and ice-skating rink, discounted accommodation worldwide, and access to several partner companies.

Flexible working arrangements are also available to be discussed for the successful candidate.

You will also be joining a company with over 4,000 hotels worldwide. This role will offer great personal development and career opportunities being part of the largest hotel network in Australia.

• Competitive remuneration package; $79,550 annually
• Access to worldwide benefits through ACCOR
• Resort Specific Benefits such as onsite parking, duty meals, team member discounts, laundered uniform
• Career opportunities across the ACCOR network

Apply today – We would love to hear from you!

Job summaryAre you an experienced Food & Beverage leader looking for a new challenge...join our friendly and dynamic team and progress your career today!Key selling points

• Work for a Multi Awarding Winning Resort
• Excellent accommodation and dining discounts across Australia
• Ongoing training and development opportunities

Pay: $79,550.00 per year

Work Location: In person