Business Services Officer

About Starick

Starick is an innovative, client focused organisation working across the continuum of prevention, early intervention, crisis intervention and recovery to address the impacts of family and domestic violence and to create safer communities.

Starick’s operating frameworks are:

• Family and domestic violence informed
• Safe and Together
• Trauma informed
• Response based Strengths
• Culturally sensitive
• Client focused.

About the Role

Starick is seeking a Business Services Officer to join our team.

In this role you will be responsible for coordinating and undertaking the day-to-day administration of the organisation’s properties, assets, fleet, equipment and related business support functions.

The role provides practical operational support across all Starick service locations by coordinating maintenance activities, managing asset and fleet records, facilitating contractor engagement, supporting IT asset administration, and maintaining systems and documentation that underpin effective service delivery.

The role operates across multiple service locations, including refuges, outreach sites and business sites, and requires regular attendance at those locations to coordinate property, asset and maintenance activities and respond to operational requirements.

Key Responsibilities

• Coordinate the day-to-day administration of Starick’s properties, assets, fleet, equipment and business support functions.
• Provide operational support across all Starick service locations, including refuges, outreach sites and business offices.
• Coordinate property maintenance, repairs and servicing to ensure facilities remain safe, functional and well-maintained.
• Manage and maintain asset, fleet and equipment registers, records and documentation.
• Liaise with landlords, contractors and external service providers to arrange maintenance, inspections and works.
• Facilitate contractor engagement, including scheduling, monitoring and record-keeping.
• Support the administration and tracking of IT assets, equipment and related resources.
• Maintain records relating to asset maintenance, servicing, warranties and repairs.
• Coordinate and administer organisational insurance matters, including maintaining policy records, facilitating renewals, supporting claims processes and liaising with brokers and insurers.
• Provide operational and administrative backup support across business services functions, including reception phone coverage, monitoring and responding to shared inboxes, and other administrative tasks as required.

About You

You are an energetic, proactive and solutions-focused professional who enjoys making things happen behind the scenes so others can do their best work. You thrive in a dynamic environment, take pride in keeping things organised and running smoothly, and are motivated by the opportunity to enable frontline services and the broader organisation to deliver positive outcomes for the community.

To be successful in this role, you will:

• A positive, can-do attitude and a willingness to take ownership and initiative
• Strong organisational and coordination skills, with excellent attention to detail
• The ability to manage multiple tasks and competing priorities across a range of sites and stakeholders
• Practical problem-solving skills and a proactive approach to identifying and addressing operational needs
• Strong communication and relationship-building skills, with the ability to work effectively with staff, contractors and service providers
• The ability to work independently while contributing positively to a collaborative team environment
• Strong administrative and systems skills, with the ability to maintain accurate records and documentation
• A genuine commitment to supporting the organisation through efficient and responsive business services

Requirements

• National Police Clearance
• Right to Work in Australia
• WA Driver’s Licence
• Ability to travel across sites and work flexibly across locations

What’s on Offer

• Permanent Part‑time role (30 hours per week over 4 days)