Customer Service

ABOUT THE ROLE

Forget everything you think a customer service role is. This isn't a role where you'll be sitting at a desk reading from a script all day.

Customer Service at Mainfreight is different. You'll be right in the middle of the action, helping customers, solving problems, working with other teams, and learning how a fast-paced transport business runs behind the scenes.

Every day is different. You'll develop valuable skills, build confidence, and gain experience that can take your career in countless directions.

No logistics experience? No problem.

WHO WE'RE LOOKING FOR

• You might be the perfect fit if you:

• Love working with people and building relationships

• Have a positive attitude and enjoy solving problems

• Are eager to learn and challenge yourself

• Bring energy, enthusiasm, and a strong work ethic

• Can stay organised in a fast-moving environment

• Communicate confidently and professionally

• Enjoy working as part of a team

• Take initiative and get things done

• Are looking for a long-term career, not just a job

WHY YOU'LL LOVE IT HERE

• Real Career Opportunities

• We're serious about promoting from within. Many of our leaders started in entry-level roles and worked their way up.

• Ongoing Training & Development

• You'll receive hands-on training and support to help you build your skills and confidence.

• Performance Bonuses & Annual Salary Reviews

• When we succeed, we celebrate and reward the people who make it happen.

• Subsidised Lunch Program

• Good food, great value.

• Supportive Team Culture

• You'll be surrounded by passionate people who want to help you succeed.

• Job Security

• Join a growing global business in an industry that keeps the world moving.

ABOUT MAINFREIGHT

At Mainfreight, we're looking for motivated people who are ready to learn, grow, and build an exciting career with an international business.

From transporting freight across Australia to moving goods around the globe, we're the people who keep supply chains moving.

We've built a culture where hard work is recognised, growth is encouraged, and every team member is given the opportunity to succeed. Whether you're just starting your career or looking for your next challenge, we work hard, celebrate success, support each other, and have plenty of fun along the way.

READY TO START YOUR JOURNEY?

If you're enthusiastic, motivated, and ready to be part of a team that backs its people, we'd love to hear from you.

Apply now and take the first step towards an exciting career with Mainfreight.