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ABOUT US

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

Are you passionate about customer service and love helping people bring their bathroom and kitchen ideas to life? We’re looking for a Showroom Consultant to join our Bathroom & Kitchen Centre at Tableland Hardware, Atherton Branch.

In this role, you’ll focus on delivering exceptional customer care, understanding individual needs, and guiding customers through product selections that suit their project, budget, and style. As the friendly and knowledgeable face of our showroom, you’ll work with homeowners, renovators, and trades to create a welcoming and professional experience from first enquiry through to final selection.

Our store operates six days a week, and this role may include rostered Saturday work.

RESPONSIBILITIES WILL INCLUDE

Helping people and taking pride in delivering a high standard of service every day. You understand that great customer service is about listening, caring, and following through, bringing this mindset into everything you do. In this role, your responsibilities will include:

• Delivering outstanding customer service with genuine care and attention
• Assisting customers with bathroom and kitchen product selections
• Providing confident advice using your plumbing and product knowledge
• Preparing quotes, processing orders and following up enquiries
• Working closely with builders, plumbers and internal teams
• Maintaining attractive, organised and well-presented showroom displays

QUALIFICATIONS AND SKILLS

• A strong passion for customer service and building relationships
• Sound plumbing knowledge or experience in bathrooms, kitchens or building products
• Confidence speaking with both retail customers and trades
• A professional, friendly and approachable manner
• Strong attention to detail and organisation skills

PERKS
• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.

PLEASE NOTE
The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include a Pre-employment Medical Assessment & National Police & Right to Work checks.

We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.

Only applicants with the Right to Work in Australia will be considered for this position.

If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.