Office Manager

Job Overview

We are seeking an organized and proactive Office Manager to oversee the daily operations of our busy general practice clinic. In this dual-focused role, you will ensure our facility runs flawlessly while managing our essential HR, payroll, and administrative workflows. You will play a critical role in supporting our medical team, ensuring regulatory compliance, and delivering an exceptional experience for our patients.

Core Responsibilities Facility & Operations Management

• Clinic Operations: Oversee daily clinic workflows to ensure efficient patient check-ins and minimal wait times.
• Facility Maintenance: Manage clinic maintenance, lease agreements, waste disposal contracts, and equipment servicing.

HR & Payroll Duties

• Payroll Processing: Collect timesheets, calculate hours, and process accurate fortnightly payroll and superannuation.
• Staff Rostering: Coordinate schedules for doctors, nurses, and receptionists to ensure seamless clinic coverage.
• Onboarding & Records: Manage new hire inductions, conduct performance reviews, and maintain private personnel files.
• Supply Inventory: Monitor and order clinical and administrative supplies, keeping budget constraints in mind.
• Compliance & Safety: Maintain strict workplace health, safety, and infection control standards required for healthcare facilities.
• Team Leadership: Supervise, train, and support the medical reception and administrative team.

Required Qualifications & Skills

• Experience: Proven experience as an office manager, ideally within a medical clinic or healthcare setting.
• Software Literacy: Proficiency with GP clinic software (e.g., Medical Director/PracSoft) and payroll tools (e.g., Xero, MYOB).
• Communication: Exceptional interpersonal skills to interact professionally with patients, doctors, and vendors.
• Discretion: Strong understanding of medical confidentiality laws and strict privacy protocols.

Pay: $57,113.08 – $80,000.94 per year

Benefits:

• Maternity leave
• Visa sponsorship

Ability to commute/relocate:

• Winnellie NT: Reliably commute or planning to relocate before starting work (Required)

Education:

• Graduate Certificate / Graduate Diploma (Required)

Experience:

• Workforce management: 3 years (Required)
• Human resources management: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person