Business Support Officer – Operations (WA)

Be the driving force behind our operations.

Are you an organised, proactive professional who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly, solving problems, and supporting a high-performing team?

We're looking for a Business Support Officer – Operations to join our growing team in Western Australia. This is an exciting opportunity to become the operational backbone of the Asset Maintenance & Repairs division, working closely with our Operations team to coordinate schedules, support field crews, manage administration, and help deliver exceptional service to our clients.

No two days are the same, and your ability to juggle priorities, think ahead, and build strong relationships will make a real difference.

Why Join Us?

At FMS Group, we know that our people are the reason for our success. We foster a workplace where safety comes first, teamwork matters, and everyone is encouraged to contribute ideas and continuously improve.

When you join us, you'll enjoy:

• A supportive and collaborative team that genuinely enjoys working together.
• A varied role where no two days are the same.
• Opportunities to develop your skills and grow your career.
• A business that values work-life balance and employee wellbeing.
• A company culture built on respect, accountability and excellence.

What You'll Be Doing

As our Business Support Officer, you'll be at the centre of our operations, ensuring everything behind the scenes runs efficiently.

Your responsibilities will include:

• Coordinating schedules to maximise productivity across our operational teams.
• Managing job creation, purchase orders, estimates and job close-outs.
• Processing timesheets and supporting payroll activities.
• Assisting with invoicing and resolving accounts queries.
• Coordinating flights, accommodation and workforce rosters.
• Maintaining accurate records across our business systems.
• Conducting qualification and fatigue checks.
• Supporting forecasting and operational reporting.
• Working closely with internal stakeholders to deliver outstanding operational support.

About You

You're someone who enjoys being organised, takes pride in your work, and loves helping a team succeed. You're confident managing multiple priorities, communicate well with people at all levels, and can adapt quickly when plans change.

You'll also bring:

Essential

• Previous experience in an operations support, administration or coordination role.
• Excellent organisational skills and exceptional attention to detail.
• Strong communication and interpersonal skills.
• The ability to work effectively in a fast-paced environment.
• A proactive approach with strong problem-solving skills.
• High-level Microsoft Office skills, including Word, Excel and Outlook.
• Strong commercial awareness and administrative accuracy.
• A genuine commitment to workplace safety.
• Current Class C Driver's Licence.

Desirable

• Certificate III or Diploma in Business Administration.
• Experience using MYOB EXO or similar ERP systems.
• Experience with workforce planning or scheduling software.
• Exposure to forecasting or operational reporting systems.

Our Values – Our Choices

Our values aren't just words—they guide everything we do.

First in Safety
We choose to be safe in everything we do.

Mates in the Workplace
We support one another, communicate openly, and succeed together.

Supporting Work/Life Balance
We work to live, creating a workplace that allows our people to enjoy life outside of work.

Group Success is Built on Employee Commitment
We take ownership, strive for excellence, and celebrate success together.

Ready to Make an Impact?

If you're looking for a rewarding role where your organisational skills will keep operations running smoothly and where you'll be valued as part of a supportive team, we'd love to hear from you.