Administration and Hot Water Operations Support

About the role

Solahart Adelaide North is seeking a dedicated Administration and Hot Water Operations Support professional to join our team on a full-time basis at our Flinders Park, SA 5025 location. This role is integral to the smooth running of our operations, providing essential administrative and operational support to ensure our hot water and solar heating systems department operates efficiently. You will be the backbone of our office operations, managing day-to-day administrative tasks whilst supporting our technical operations team to deliver exceptional service to our customers.

What you'll be doing

• Managing general administrative duties including scheduling, filing, data entry and record keeping

• Providing support to the hot water operations team with job scheduling, customer communications and service coordination

• Answering telephones and directing enquiries to the appropriate team members

• Processing customer orders, quotes and invoices accurately and efficiently

• Maintaining organized filing systems and databases for customer and operational records

• Assisting with inventory management and stock level monitoring for parts and equipment

• Preparing documentation, reports and correspondence as required by management

• Coordinating communication between office staff and field technicians

• Supporting customer service requests and enquiries in a timely and professional manner

• Contributing to the overall efficiency and organisation of the workplace

What we're looking for

• Proven experience in an administrative support or similar office-based role within the trades, utilities or service industry

• Strong organizational and time management skills with the ability to manage multiple priorities

• Excellent written and verbal communication skills with a professional demeanor

• Proficiency with computer systems and office software applications including email, Google Doc processing and Google Sheets spreadsheets

• Attention to detail and accuracy in data entry and record keeping

• Customer service experience with a friendly and helpful approach

• Ability to work independently and as part of a team in a fast-paced environment

• Reliability and punctuality with a strong work ethic

• Familiarity with hot water systems, solar heating or the renewable energy sector is desirable but not essential

What we offer

We are committed to creating a supportive and rewarding workplace for our team members. Solahart Adelaide North offers competitive remuneration, ongoing opportunities for professional development and training, a collaborative team environment with experienced staff members, and the chance to work within a respected Australian company in the renewable energy and hot water systems industry. We value work-life balance and offer flexible working arrangements where possible. We encourage a culture of continuous improvement and provide support to help you develop your skills and advance your career within our organization.

About us

Solahart Adelaide North is part of the trusted Solahart brand, a leader in solar hot water and heating systems across Australia for over 70 years. We are committed to providing high-quality, energy-efficient solutions to residential and commercial customers throughout South Australia. Our mission is to help Australians reduce their energy costs and environmental impact through innovative renewable energy technology. We pride ourselves on our expertise, customer service and reliable team of dedicated professionals who are passionate about sustainable energy solutions. Working with us means being part of a company that values integrity, innovation and customer satisfaction.

Apply now

If you are an organized and reliable professional looking to join a growing team in the renewable energy sector, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this role.