Administrator Coordinator

About us

TBS Services Group is a national Mechanical Services, Air Conditioning, Refrigeration and Electrical company, recognised for our professional approach, customer‑focused values and commitment to operational excellence. We deliver reliable, high‑quality services to commercial and industrial clients across Australia, supported by a strong team culture and a dedication to continuous improvement.

We are seeking a proactive and organised Administrator Coordinator to join our team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys variety in their day, and takes pride in delivering accurate, efficient administrative support that keeps our service and project operations running smoothly.

About the role

We are looking for a detail-oriented and organised Administrator Coordinator to join our team at TBS Services Group. As Administrator Coordinator, you will manage daily administrative tasks, support technicians and managers, and ensure documentation and communication are completed to a high standard. You will coordinate between departments, maintain accurate records, manage correspondence and provide essential support to our management team. This role is fundamental to ensuring our office and site operations run efficiently and that all team members have the administrative support they need to succeed.

Key responsibilities

• Manage incoming service emails, job creation, allocation and correspondence

• Coordinate technician, management appointments and departmental meetings

• Update job statuses and maintain accurate records, registers and internal databases

• Prepare and process invoices, purchase orders, expense claims and compliance documentation

• Maintain administrative records, filing systems and databases across both physical and digital platforms

• Liaise professionally with clients, suppliers, technicians and internal departments to ensure smooth communication and workflow

• Prepare administrative documentation, reports and presentations as required

• Assist with onboarding, inductions and contractor documentation

• Manage office supplies, inventory and ordering

• Support the planning and organisation of company events and internal meetings

• Provide general administrative support across operations, projects, management and senior staff

• Maintain confidentiality of sensitive company information at all times

• Ensure all tasks are completed with strong attention to detail and within required timeframes
  

What we're looking for

• Proven experience in an administrative support role, preferably within a similar commercial or professional environment

• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with office management software

• Demonstrated ability to maintain accuracy and attention to detail in all administrative tasks

• Professional telephone manner and excellent customer service skills

• Ability to work independently and as part of a collaborative team

• Discretion and the ability to handle confidential information appropriately

• A proactive approach to problem-solving and a willingness to take on additional responsibilities

• Strong organisational skills and the ability to manage competing priorities
  

What we offer

At TBS Services Group, we believe in supporting our employees' professional growth and wellbeing. We offer competitive remuneration, a positive and collaborative work environment, and opportunities for professional development and advancement. We are committed to fostering a workplace culture that values respect, integrity and teamwork. We provide ongoing training and support to help our staff succeed in their roles. We are an equal opportunity employer and welcome applications from all qualified candidates.

Apply now

If you are an enthusiastic and organised professional with strong administrative skills and are ready to make a meaningful contribution to our team, we would like to hear from you. Please submit your resume, cover letter and relevant qualifications to apply for this exciting opportunity.