Senior Business Analyst

• Full time continuing role as a Senior Business Analyst within UNSW IT ( Financial Ops ) 
• Experience working in financial area would be essential in a Business Analyst capacity 
• Starting Salary $153,933 plus generous superannuation and leave loading 
• Kensington, Sydney location, 2-3 days in the office, Hybrid working 

About UNSW: 

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community—but more importantly, it’s a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. It’s this approach that makes our work matter—and why we’re recognised as one of the world’s top 20 universities and ranked Australia’s #1 university, as well as a proud member of the prestigious Group of Eight. If you’re looking for a role where you can shape change, thrive in complexity, and see the real impact of your work every day, you’re in the right place. 

The Senior Business Analyst will partner with customers within the university, analysing and defining requirements and functionality for information systems and other solutions to meet the University's business needs. The focus of this role is to work closely with the key business stakeholders to gain in-depth understanding of business strategy, processes, services, roadmap, and documenting capabilities needed to address business challenges. The position provides analysis services through formal projects and on a consulting basis, with the aim of enabling the University to improve its processes and develop its business. In addition, the Senior Business Analyst leads the planning of business analysis engagements and is accountable for the quality of business analysis outcomes and the performance of the business analysis team on specific engagements. The Senior Business Analyst reports to the Technology Manager and has no direct reports. 

Specific accountabilities for this role include: 

• Partner with customers to analyse their needs, identify and evaluate business requirements, and assist with the design of solutions which effectively deliver desired outcomes. 
• Perform a lead role in driving process improvements, investigating, analysing, and documenting business processes and the underlying business model for a system or process area. 
• Participate in the preparation of business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. 
• Perform a key role in projects, working collaboratively with the project managers, vendors, and business users, including managing project scope, impact assessments, risk analysis, testing and co-ordinating with various stakeholders to ensure successful outcomes.  
• Perform a lead role in researching 3'd party software solutions, performing in-depth analysis to assess their suitability to meet UNSW business requirements and if required, assist in the development of Procurement Strategy, RFx and evaluation criteria.  
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process. Pa rticipate in building and executing product functional test plans, planning of user acceptance testing, and sign-off on Finance and Divisional and associated systems prior to release to end-users.  
• Build, manage and maintain successful relationships with various stakeholders including business process owners, customers, technical analyst, developers, and Finance and Divisional Services & Systems teams.  
• Perform a lead role in recommending an appropriate business analysis approach, toolsets, and deliverables to be employed by business analysts on a project.  
• Provide significant contribution to the ongoing development and maintenance of work standards and practices to support the efficient operation of the business analysis team.  
• Coach and mentor more junior staff within immediate and wider teams.  
• Develop and maintain knowledge of university business systems and their interrelationships with other core university systems.  
• Provide functional level 2 support to system and process owners on business processes, implemented functionality, and business system capabilities.

Who you are: 

• Tertiary qualifications in a relevant discipline, or equivalent competence gained through any combination of education, training, and experience within IT.  
• Experience working in the financial space would be essential in a Business Analyst capacity 
• At least 5 years professional experience as a business analyst or equivalent experience in business system analysis or business systems support role, in a large and complex organisation, ideally in higher education or financials
• Extensive knowledge of and experience in a range of application development methodologies including ‘agile’, ‘waterfall’, ‘lean’ and ‘rapid’ application development methodologies.  
• High-level knowledge and competency in the use of professional business analysis techniques and methods  
• Well-developed skills in the use of standard office toolsets including the MS Office suite, drawing/diagramming tools and project management tools. 
• Advanced consultation, influencing and negotiation skills and proven ability to engage effectively with diverse range of stakeholders at different levels within an organisation to achieve successful outcomes.  
• Demonstrated strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.  
• Proven excellent interpersonal and communication skills (both written and verbal) with the ability to establish effective working relationships with fellow IT colleagues, the business and other stakeholders.  
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.  
• An understanding of and commitment to UNSW’s aims, objectives, and values in action, together with relevant policies and guidelines 

Benefits and Culture 

• Flexible Working Options (work from home, flexible hours etc)  

• Career development opportunities 

• 17% Superannuation contributions and additional leave loading payments  

• Additional 3 days of leave over Christmas period 

• Discounts and entitlements (retail, education, fitness) 

How to Apply: please apply through the portal, we would like you to submit a full application including resume and addressing the who you are section. 

Applications close:  Tuesday 25th of August at 11.30pm 

Pre-Employment Checks 
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.  

These pre-employment checks may include a combination of some of the following checks:-   

• National and International Criminal history checks 

• Entitlement to work and ID checks 

• Working With Children Checks  

• Completion of a Gender-Based Violence Prevention Declaration  

• Verification of relevant qualifications 

• Verification of relevant professional membership  

• Employment history and reference checks 

• Financial responsibility assessments/checks. 

• Medical Checks and Assessments 

Compliance with the necessary combination of these checks is a condition of employment at UNSW.