Construction Liaison Officer

THYNK Group exists to help our builders design and deliver their clients dream homes. We are the industry leader within the supply and install space with locations across the South Coast, Sydney, Central Coast, Newcastle and beyond. Our services include tiling, carpets, timber, window furnishings and much more.

Working with THYNK Group

You will enjoy a high performance, open, honest and collaborative environment with an energetic and friendly team who are passionate about servicing our clients. You will benefit from our focus on our employee’s wellbeing and success, regular staff events, learning and development opportunities, modern environments, and flexible working arrangements.

The Construction Liaison Officer role is currently based out of our office in Arndell Park, with a move to our Seven Hills space by end of 2026.  This is a fulltime position, 38 hours per week Monday-Friday. Salary circa $65,000-$75,000 excluding superannuation, based on prior experience.

In this role you will:

• Liaise with the builder prior to job start and update SmartSheet with the relevant information – relaying this information to the Thynk Supervisor and trade allocator.
• Book and manage schedules of Thynk Group Inspectors.
• Receive all field data and inputs from Building Supervisors and Thynk Group Inspectors and enter all notes into Smartsheet. – relaying this information to the relevant departments or the builder.
• Receive onsite information from Builder and or Thynk Group Inspector and action as required i.e. Maintenance Logging.
• Assist in WHS compliance of all Contractors and Staff.
• Circulate Smartsheet notifications and updates to relevant internal and external parties as required.
• Request and manage Email/Written Confirmation from both Building Supervisors and THYNK Inspectors according to Inspections completed. 
• Obtain builders purchase orders as required, updating all relevant operating systems.
• Passing on information to relevant departments
• Follow up action dates are met and responded to accordingly and passing information relevant departments with regards to non-conformance notices and WHS issues.
• Liaise with Customers/Builder site supervisors for all pre-start and ongoing site information (when required) and relay to the Thynk Inspector and input into Smartsheet from templates.
• Perform any other duties that may be requested by the Company from time to time.
• Liaise with all internal departments as required to ensure builders needs are met.
• Record all reports and findings via SmartSheet ensuring it is updated and circulated accordingly.
• Record and handle site issues received via email or phone from owners, supervisors or tilers.
• Record and log site shortages and extras in all operating systems as per procedures

You will bring:

• Strong attention to Detail
• Strong Administration skills & experience
• Construction administration experience (desirable)

Experience preferred, however training for the right candidate will be provided.

Interested?

Come and join a rapidly growing & developing business that has a strong appreciation for good people and hard work. Having surpassed more than 50 years in the industry, we appreciate grass roots efforts for future mutual success. We are flexible and dedicated not only to the success of the business, but additionally the happiness and success of our team members.

Please submit your application via Seek, all applications are reviewed as they are received. Feel free to give our People & Culture team a call on 0288012745 if you have any questions.

THYNK Group is an Equal Opportunity Employer and encourages employment equity and diversity. We assess applications on merit and suitability. Only people with the right to work in Australia may apply for this position.