Teaching Support Officer- Medicine & Health

• Employment Type: Full Time; 35 hours per week
• Duration: Continuing
• Remuneration: Professional Broadband Level 5/6 $92,265 - $108,021 (based on experience) + 17% super+ annual leave loading
• Location: Kensington Campus, New South Wales.
• Visa sponsorship is not available for this position. Candidates must hold unrestricted work rights to be considered for this position.

Position Summary

The Teaching Support Officer provides day-to-day operational and administrative support for postgraduate coursework teaching across UNSW Medicine & Health. The role supports the effective delivery of teaching activities across the academic lifecycle, including term planning, timetabling, class management, learning management systems, assessments and examinations, results processing, enrolments, academic casual engagement and the coordination of teaching resources and materials.

At Level 5, the role provides high-quality service to students, academics and other stakeholders, coordinating teaching support activities in accordance with University policies and processes and contributing to continuous improvement across the Faculty.

At Level 6, the role takes on greater responsibility for the oversight and coordination of complex teaching support processes, provides advice on relevant policies and procedures, works across multiple teams and administrative units, and identifies and implements opportunities to improve and streamline service delivery.

Some key skills required: 

At Level 5:

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Well-developed interpersonal and written and verbal communication skills.
• Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines.
• High proficiency of computer literacy, working with a range of computer systems and applications, including Microsoft Office 365 suite including Teams, OneDrive, Excel, Word, Powerpoint and Outlook and with using UNSW’s enterprise systems.
• Demonstrated experience supporting and contributing to projects and initiatives.

Level 6 (in addition to Level 5 above):

• Ability to work independently with minimal supervision and work productively as part of a team.
• Significant relevant experience in a similar role in a tertiary organisation.
• High level ability to apply knowledge and draw on significant experience to analyse and resolve complex and sensitive issues efficiently and effectively.
• Substantial experience in providing a broad range of teaching administration support and specialist advice to Academic staff.

Please refer to the position description for full details.

Benefits and Culture:

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• 10 days paid cultural leave per year
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

More information on the great staff benefits and culture can be found here

How to Apply:

Make each day matter with a meaningful career at UNSW. Submit your application including your resume & cover letter addressing the selection criteria, online before Sunday 6^th September at 11:55pm. A copy of the Position Description can be found on JOBS@UNSW.

Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, WWCC and criminal history screening where relevant to the role.

Get in Touch:

Aarti

a.aarti@unsw.edu.au

Talent Acquisition Associate

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.