Service Scheduler & Administration Coordinator

Start Date: 5 October 2026

We are seeking an organised, reliable and proactive Administration Assistant & Scheduler to join our team.

This is a varied role suited to someone who enjoys keeping things organised, communicating with customers and suppliers, and coordinating the daily schedules of our technicians.

As our Administration Assistant & Scheduler, you will be responsible for:

• Liaising with customers and suppliers by phone and email

• Coordinating and organising technicians’ daily job schedules

• Planning the collection and delivery of parts and materials required for scheduled jobs

• Ensuring technicians have the correct information, parts and materials required for their daily workload

• Monitoring technician licences, tickets and other required documentation to ensure they remain current

• Answering incoming phone calls and responding to customer enquiries

• Preparing, sending and responding to emails

• Assisting with general customer service and administration

• Completing data entry and maintaining accurate company records

• Assisting the Director with day-to-day administrative tasks

• Completing ad hoc administration duties as required

• Working closely with the wider team to help ensure the smooth day-to-day running of the business

We are looking for someone who is:

• Highly organised with excellent attention to detail

• Confident managing multiple priorities and changing schedules

• Friendly and professional when dealing with customers and suppliers

• A clear and confident communicator

• Comfortable using computers, email and business software

• Able to work independently and use initiative

• Reliable, punctual and willing to be part of a small, busy team

• Experienced in administration, scheduling or a similar role

Experience within the trades, construction, service or maintenance industry would be highly regarded, but is not essential.

This is a full-time, office-based position working as part of a small team.

You will play an important role in coordinating our technicians and supporting the Director to ensure our customers receive an efficient and professional service.

The successful applicant will commence on 5 October 2026.

If you are organised, enjoy working with people and thrive in a busy environment where no two days are exactly the same, we would love to hear from you.