Human Resources Advisor (Victoria)

Founded in Japan in 1980 and established in Australia in 2013, MUJI is a global brand with more than 1400 stores worldwide dedicated to quality and environmental sustainability. We focus on contributing to a simple, pleasant life and society by creating products that can be used universally by customers who value simplicity and beauty. This commitment defines our path forward, and we invite you to join us as we work together toward a more sustainable and thoughtful future.

Our Values and Benefits

Our foundation is built on four core values: kindness, innovation, simplicity and sustainability. In the spirit of Kaizen, we foster a culture of continuous improvement, where we consistently refine our processes and empower our people to grow with the business. To support this, we offer:

• Competitive Pay: We offer attractive and competitive pay that consistently match or exceed market rates, providing financial peace of mind and consistency.
• Attractive Performance-Based Rewards: We recognise excellence through our annual performance incentives program where eligible employees can earn a discretionary bonus of up to 15% depending on their role, individual achievements and company performance.
• Exclusive Staff and Family Discounts: Access employee and family discounts on our product range, making it easier to integrate a simpler and more sustainable lifestyle into your own home.
• Flexible Hybrid Work Options: For eligible roles, we offer a hybrid work environment with 2 days to work from home each week, promoting flexibility and ensuring an ideal work/life balance.
• Career Progression Opportunities: We prioritise promoting from within, offering clear career pathways and progression opportunities for team members who want to grow their career with us.
• Ongoing Learning and Development:  In the spirit of Kaizen, we empower our people to seek out learning opportunities. Whether it’s a new skill, certification or short course, we'll back you all the way because your growth fuels ours.
• Wellbeing Support: We are with you through life's up and down. Our Employee Assistance Program (EAP) is one of the ways we invest in your wellbeing - offering you and your loved ones 24/7 access to free and confidential counselling, coaching, and practical support whenever life happens.

 About the Role

As we continue to expand across Australia, we're looking for a passionate and hands-on HR Advisor who thrives on building positive workplace experiences and fostering an inclusive, respectful culture. As a HR Advisor, you will have the opportunity to be a trusted advisor for our MUJI stores in VIC, helping managers and employees to create an inclusive and high-performing work environment. You will play a pivotal role in:

• Leading proactive employee relations - resolving workplace matters early, fairly and constructively
• Advising on Fair Work Act and General Retail Industry Award (GRIA) compliance, ensuring decisions align with legislative requirements and MUJI's standards
• Supporting investigations and performance management with fairness, empathy and professionalism
• Partnering with leaders to build confidence in handling people matters and fostering trust within their teams
• Championing wellbeing, learning and development, while creating a respectful and inclusive workplace
• Promoting a safe and respectful work culture by ensuring WHS compliance and directly supporting managers in addressing staff wellbeing risks.
• Serving as the primary and trusted HR contact for all VIC store teams, providing reliable and expert advice on all HR matters
• Working with the wider HR team to execute cyclical activities, including recruitment, annual performance processes, and other ad-hoc projects where required

This is an exciting time to join our growing company as we further expand our presence in Australia. If our values of Kindness, Innovation, Simplicity and Sustainability resonate with you, we'd love to hear from you.

About You

• Tertiary qualification in Human Resources, Employment Relations or a related discipline
• 2-4 years’ experience in a generalist HR or ER/IR advisory role, ideally within a retail environment
• Strong working knowledge and understanding of Australian employment law, including Fair Work Act, NES and Modern Awards
• Good understanding of Work Health and Safety (WHS) legislation, injury management or return-to-work practices
• Excellent interpersonal and stakeholder management skills, with an ability to build rapport and communicate effectively with staff at different levels
• A high-level emotional intelligence, cultural awareness and sensitivity, with an ability to navigate ambiguity and challenging situations with discretion
• Proven ability to work independently while effectively managing competing priorities
• Willingness and ability to provide onsite HR support across multiple MUJI stores four days per week, with one work from home day

Next Steps

As we grow, we look for individuals who share our passion for sustainable retail and bring a continuous improvement mindset to their everyday work. If this sounds like you, we encourage you to apply by sharing your resume with us. Our team will reach out directly to candidates whose experience aligns with the role to arrange an initial conversation.