Senior Store Manager | Victoria's Secret | Miranda

Location: Miranda, New South Wales
Employment Type: Full-Time

Victoria’s Secret is seeking an experienced and commercially driven Store Manager to lead our Miranda store.

This is an exciting opportunity for an established retail leader who thrives in a fast-paced, customer-focused environment and knows how to inspire a team, drive commercial performance and create an exceptional store experience.

We are looking for a confident, hands-on leader with proven Store Manager experience in high-volume, large-format, fashion, beauty or customer-led specialty retail.

You will take ownership of the store, lead from the shop floor and build a high-performing team that consistently delivers against our commercial, operational and customer expectations.

As Store Manager, you will have overall accountability for the performance of Victoria’s Secret Miranda, including sales, people, customer experience, operations and profitability.

You will set clear expectations, develop your leadership team and create an environment where people feel engaged, supported and accountable for delivering results.

Your responsibilities will include:

• Taking ownership of store sales, profitability and operational performance

• Driving key performance indicators, including conversion, average transaction value, units per transaction and category performance

• Managing labour investment, productivity, rostering and workforce planning

• Leading, coaching and developing a high-performing retail team

• Building the capability and confidence of your Assistant Store Managers and wider leadership team

• Identifying and developing future leaders through coaching and succession planning

• Creating a positive, inclusive and high-performance store culture

• Setting clear expectations and addressing performance issues confidently and fairly

• Delivering an elevated, memorable and consistent customer experience

• Maintaining exceptional visual merchandising and global brand standards

• Ensuring strong stock management, loss prevention, compliance and operational execution

• Leading recruitment, onboarding, training and team retention

• Partnering effectively with State, Brand and Support Office teams

• Using commercial data and customer insights to identify opportunities and turn them into measurable actions

• Leading the store successfully through peak trading periods, promotional activity and key brand events

To be successful in this role, you will ideally demonstrate:

• Current or recent Store Manager experience within a fast-paced retail environment

• Proven experience leading a high-volume, large-format or sizeable retail operation

• A strong record of driving sales, customer experience and key performance indicators

• Experience managing labour budgets, complex rosters and retail productivity

• Strong commercial acumen and confidence interpreting retail performance data

• Demonstrated success coaching, developing and retaining high-performing teams

• Experience building leadership capability and developing future leaders

• Confidence managing performance and having constructive, accountable conversations

• Strong operational, stock management and loss-prevention capability

• Excellent communication and stakeholder-management skills

• A visible, hands-on leadership style with a genuine commitment to being present on the shop floor

• The ability to balance commercial priorities with an engaging and supportive team culture

• Flexibility to work across retail trading hours, including weekends, peak periods and public holidays

Experience within fashion, lingerie, beauty, premium retail or customer-led specialty retail will be highly regarded. Most importantly, we are looking for a strong retail leader who understands how to turn great people leadership into great commercial results.

You are a commercially minded, people-focused leader who knows how to create energy and accountability on the shop floor.

You are visible, approachable and decisive. You understand your numbers, know your customers and stay connected to what is happening across your store.

You set clear expectations while creating an environment where your team feels supported, challenged and motivated to perform.

You know that exceptional customer experiences start with an engaged and capable team — and you take genuine pride in developing people and seeing them succeed.

• Lead one of the world’s most recognised retail brands

• Take ownership of an established Victoria’s Secret store in a key Sydney retail destination

• Make a genuine impact on commercial performance, customer experience and team culture

• Receive a competitive salary and performance incentives

• Access structured leadership development and brand training

• Build your career across Valiram’s expanding Australian and international portfolio

• Enjoy staff discounts across a portfolio of premium global brands

• Join a growing retail business with significant opportunities for career progression

Established in Kuala Lumpur in 1935, Valiram is one of Asia-Pacific’s leading luxury and lifestyle retail groups.

Valiram operates more than 500 stores across the Asia-Pacific region and represents over 200 internationally recognised brands across fashion, beauty, watches, jewellery, confectionery and dining.

In Australia, our portfolio includes Victoria’s Secret, Bath & Body Works, Tory Burch, Tudor, Cartier, BVLGARI and Läderach.

If you are an experienced Store Manager with the commercial capability, operational discipline and people-leadership skills to take Victoria’s Secret Miranda forward, we would love to hear from you.

When applying, we encourage you to highlight:

• The size and format of the stores you have managed

• The size of the teams and leadership structures you have led

• Your experience managing high-volume retail environments

• Examples of measurable sales, KPI, customer or operational improvements you have delivered

• Examples of how you have developed your team or strengthened store culture

Apply today and lead the next chapter of Victoria’s Secret Miranda.