Swim School Centre Coordinator Muchea

🌊 Join the WaterPonyz Team

WaterPonyz Swim School are looking for a New Centre Coordinator 

If you are near Muchea apply NOW!

The Centre Coordinator is responsible for overseeing the day-to-day operations of the swim school, ensuring the centre runs efficiently and effectively. This role encompasses a range of management and administrative responsibilities and requires a highly organized, proactive, and efficient individual who can perform confidently in a fast-paced environment.

KEY RESPONSIBILITES:

Customer Focus and Administration

· Manage all customer enquiries across phone, email, portal, and in-center leads in a timely manner.

· Build and maintain strong client relationships, handling feedback and complaints with a customer-focused, professional approach.

· Oversee enrolments.

· Review daily and monthly reports, ensuring all system records are accurate and up to date.

· Manage stock ordering, supplier accounts, inventory and line performance reviews.

· Coordinate social media content including stories, reels and in-center promotions.

Operations & Compliance

· Oversee pool operations, including water testing and plant room checks.

· Maintain external and internal cleanliness and organisation throughout the centre in line with daily, weekly, monthly task schedules.

· Keep SOP and Program Manuals up to date and accessible to all staff.

· Conduct regular checks to ensure all teaching equipment is in good condition, clean, undamaged, and that a complete set of teaching resources is readily available.

Flexibility Requirement

· This role requires a level of flexibility, with business needs occasionally requiring evening and weekend work.

Your role is fulltime 38 hours per week.

Someone who is willing to grow and improve is the kind of person we are looking for.

Please be sure to explain why we would choose you to be an integral part of our team 😊

Contact Details:

Please email your resume to: ••••@waterponyz.com

We look forward to hearing from you- be sure to explain why we would choose you to be part of this team!!