Internal Sales / Trade Counter Salesperson

Statewide Building Products (SBP) is a growing building products business looking for an experienced and motivated Internal Sales / Trade Counter Salesperson to join our team.

This is an excellent opportunity for someone with building products knowledge and sales experience who enjoys working with builders, trades and customers and wants to develop a long-term career in the industry.

What we offer:

• Full-time, permanent position

• Monday to Friday (8:00am – 4:00pm)

• Supportive and collaborative team environment

• Modern Armadale facility

• Ongoing training and career development opportunities

• The opportunity to build a long-term career with a respected global business

About the Role

Working as part of our sales team, you will be responsible for providing excellent customer service while managing sales enquiries, quotes and orders.

Your key responsibilities will include:

• Serving and assisting customers at the trade counter

• Answering incoming calls and responding to sales enquiries

• Preparing quotes and processing customer orders

• Providing accurate product information and product recommendations

• Using your building products knowledge to help customers find the right solution

• Following up quotes and converting enquiries into sales

• Building strong relationships with builders, trades and regular customers

• Supporting the external sales team

• Processing online and customer orders through Magento

• Maintaining accurate customer, product and order information in our systems

• Assisting with stock and product enquiries

• Providing prompt, professional and reliable customer service

About You

We are looking for someone who has a strong understanding of building products and the construction industry and can confidently communicate with trade customers.

You will ideally have:

• Previous experience in internal sales, trade counter sales or a similar customer-facing sales role

• Good knowledge of building products, materials and construction applications

• Experience dealing with builders, trades and contractors

• Strong customer service and communication skills

• Confidence preparing quotes and processing orders

• Good computer skills and the ability to learn new systems quickly

• Experience using Magento or a similar e-commerce/ERP sales platform

• Strong attention to detail and organisational skills

• A proactive approach and strong work ethic

• The ability to manage multiple customer enquiries in a busy environment

• A genuine interest in sales and building long-term customer relationships

Why Join Statewide Building Products?

At SBP, we value people who take ownership, look after customers and want to grow with the business.

You will have the opportunity to:

• Work within a growing building products business

• Develop your sales and product knowledge

• Build strong relationships with trade customers

• Develop and manage your own customer base

• Progress into a larger internal sales/account management role

• Work with Magento and modern sales systems

• Opportunity to build your own customer base, manage 30-day accounts, grow sales and progress into a broader account management or sales role.

• Build a genuine long-term career in the building products industry

Ready for your next opportunity?

If you have building products knowledge, internal sales experience and a strong customer focus, we'd like to hear from you.

Apply now with your resume and a short cover letter outlining your experience and why you would be a great fit for Statewide Building Products.

https://app.citationhr.com/app/portals/applicant/apply?aid=b4f7dc38-ffe0-4d82-a19c-c98f7e1fbb22