Account Executive

POSITION DESCRIPTION

ACCOUNT EXECUTIVE

* Growth and development opportunities

* Flexible working options and wellness leave

* Work with an awesome team and clients

About Us

We are a digital performance marketing agency for fashion, lifestyle and beauty brands.

With over a decade of experience, we’ve earned the trust of premium brands and retailers, and are leading the way in e-commerce growth. Our team of deep thinkers and creative minds are united in delivering exceptional results for our clients. We’re expanding our client portfolio and are looking for thoughtful digital marketers to join us!

Your Opportunity

As an Account Executive, you will play a key role in supporting the delivery of exceptional performance marketing results for our clients across paid media channels. You'll work closely with our Account Managers, Directors, and Performance Leads to manage client relationships, execute campaigns, and contribute to the growth of our client portfolio.

On a day-to-day basis, you will be responsible for:

• Supporting client relationship management, including communications via email, Slack, and Monday.com
• Attending and minuting client and internal WIP calls, briefing actions into Monday.com
• Coordinating RGP (Revenue Growth Plan) information from clients, including budgets and revenue targets
• Building and managing campaigns across paid performance channels including Meta, Google, Pinterest and TikTok
• Drafting copy for paid performance campaigns and coordinating briefs, revisions and approvals
• Managing budget pacing across paid channels based on monthly approved spends
• Monitoring client performance against targets and contributing to weekly and monthly reporting
• Assisting with Whatagraph report builds and data gathering across the client roster

Experience you'll bring

The ideal candidate brings a positive and thoughtful attitude to everything they do. They are a team player and a straight shooter. They'll also have:

• 1–2 years of hands-on experience running eCommerce paid media campaigns on Meta, Google, Pinterest and/or TikTok
• A solid understanding of the digital marketing landscape, including how paid media, SEO, affiliate and content channels work together
• The ability to navigate and pull reports from platforms including Google Analytics, Google Ads, Google Merchant Centre, Meta Business Manager, Supermetrics and Shopify
• Strong communication skills — both written and verbal — with confidence presenting to internal and external stakeholders
• Excellent organisational skills and the ability to juggle multiple clients and deadlines
• Sharp attention to detail and a proactive approach to flagging issues before they escalate
• A learning mindset — you take initiative, ask questions, and embrace unfamiliar challenges

What's on offer

We love the thrill of agency life – it's fast-paced, dynamic, and rewarding. We appreciate the challenges too, so we value work-life balance and approach everything thoughtfully. Other reasons our team loves working at Thoughtful include:

• Opportunity to advance your career as the company grows
• Regular in-house training from industry leaders
• Performance incentives for exceptional work
• Flexible working options and wellness leave
• Generous gifts from awesome clients
• Regular social events and free Mecca coffee all day!

Our hiring approach

We've designed our recruitment process to be open, supportive, and thoughtful of your time. Each stage is an opportunity for us to get to know each other better and make informed decisions. We'll typically follow the steps below:

• Screening: Our hiring team will review your CV, cover letter, and screening questions.
• Technical Interview: We'll go deep on your technical skills, experience, and special talents. You may be asked to do a case study or take-home task, but we'll let you know beforehand.
• Culture-Fit Interview: This interview is designed to help us assess alignment on core values and ways of working.
• Reference Checks and Offer: At this final stage, we'll do reference checks with two contacts before extending you an offer.

Don't tick all the boxes? While a stellar CV and experience are important, we care more about you, the person. If you're passionate about e-commerce, digital marketing and delivering exceptional client results, we'd love to hear from you.