Customer & Admin Coordinator

Are you someone who loves variety, enjoys helping people, and thrives in a friendly, supportive environment? We’re a growing wholesale business in Melbourne’s South‑Eastern suburbs, supplying products to trade and industry customers — and we’re looking for a warm, organised Customer & Admin Coordinator to join our team.

This is a role where you’ll be appreciated, trusted, and supported. If you enjoy being the person who keeps things running smoothly, you’ll fit right in.

About the Role

You’ll be the first point of contact for our customers and suppliers, helping with orders, accounts tasks, and general office support. No two days are the same — you’ll be answering calls, processing invoices, preparing payments, posting simple social media updates, and keeping the office humming.

We’re flexible with hours and happy to offer full‑time or part‑time arrangements for the right person. The role is office‑based.

What You’ll Do

• Assist with day‑to‑day office tasks and general admin

• Process customer orders and supplier purchase orders

• Handle accounts receivable, supplier invoices, and payment processing

• Answer phones and greet visitors with a friendly, professional attitude

• Prepare documents, update records, and maintain organised systems

• Create simple social media posts and assist with email communication

• Work closely with our directors and field team to support daily operations

What You’ll Bring

• Strong organisational skills and attention to detail

• Friendly communication and customer service skills

• Experience in admin or accounts (preferred but not essential)

• Ability to juggle multiple tasks without losing your smile

• Confidence using email, spreadsheets, and basic accounting software

• A positive attitude and willingness to learn

What We Offer

• A supportive working environment where your contribution is genuinely valued

• Opportunities for professional and personal growth as you learn more about our exciting business and grow with us

• A fun workplace where a sense of humour is compulsory and the jokes are bad

• The chance to make a genuine impact in a growing business that appreciates what you bring every single day

How to Apply

If this sounds like the perfect fit for you, we’d love to hear from you. Please send your resume and a short cover letter telling us a bit about yourself and why you’re interested in the role.