Disability Support Worker – Community Inclusion, Day Program and Outreach

At Mercy Connect, we believe everyone deserves the opportunity to live a meaningful, connected and fulfilling life. As a Disability Support Worker, you will support people with disability to build independence, develop life skills, achieve personal goals and actively participate in their community.

This is a diverse and rewarding role that provides support across our Community Inclusion, Day Program and Outreach services. No two days are the same – you may be supporting someone to learn new skills, attend community activities, build social connections, access appointments, pursue hobbies, or achieve greater independence in their daily life.

You will work alongside participants, families and colleagues to create positive outcomes that enhance quality of life, choice and inclusion.

Interested in learning more about the role and opportunities at Mercy Connect?

We are hosting two informal information sessions where you can meet the team, learn more about our Community Inclusion, Day Program and Outreach services, and ask any questions about the role.

📅 Wednesday 15 July 🕓 4:00pm – 5:30pm

📅 Thursday 16 July 🕓 4:00pm – 5:30pm

📍 Mercy Connect – 30 Bottlebrush Street, Thurgoona NSW

No booking required – simply come along and find out more about joining the Mercy Connect team.

What You Will Be Doing

• Supporting participants to engage in meaningful community activities and social inclusion opportunities.
• Assisting participants to achieve their individual goals and develop independent living skills.
• Delivering person-centred support within Mercy Connect’s Day Program services.
• Facilitating group activities that promote learning, wellbeing, recreation and community participation.
• Providing Outreach support in participants’ homes and community settings.
• Supporting participants with personal care and daily living tasks where required.
• Assisting with transport to appointments, activities and community events.
• Encouraging choice, independence, confidence and self-advocacy.
• Building positive and professional relationships with participants, families and stakeholders.
• Maintaining accurate records and reporting any concerns relating to participant wellbeing, safety or support needs.
• Working collaboratively with the broader Mercy Connect team to deliver high-quality services.

About You

You are passionate about supporting people with disability and committed to helping individuals achieve their goals. You are positive, adaptable and enjoy building genuine connections with people from diverse backgrounds.

You will bring:

• Experience supporting people with disability, mental health challenges or complex support needs.
• A strong commitment to person-centred practice and inclusion.
• Excellent communication and interpersonal skills.
• The ability to work both independently and as part of a supportive team.
• A proactive and flexible approach to supporting participants in a variety of environments.
• Strong problem-solving skills and the ability to remain calm and professional in changing situations.

Essential Requirements

• NDIS Worker Screening Check.
• Working with Children Check (NSW and Vic preferred).
• Current First Aid and CPR Certificate (or willingness to obtain).
• Current Driver Licence and reliable vehicle.
• Evidence of the right to work in Australia.
• NDIS Worker Orientation Module (or willingness to complete)