IT Infrastructure Officer - CCTV / AV

IT Infrastructure Officer - CCTV / AV

Information Technology

Permanent Full Time

Hervey Bay

Stream A Level 4 - 6 | $90,267 to 104,018 plus superannuation

• + up to $6,000 relocation assistance for suitable candidates
• + 9-day fortnight

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.

What we are looking for:

We're looking for an IT Infrastructure Officer to support the availability, performance and security of Council’s IT infrastructure, with a particular emphasis on implementing, administering and optimising CCTV networks, AV equipment, meeting‑room technology, and media‑production environments.

You’ll work closely with the IT Infrastructure Coordinator, project teams and external vendors to ensure our new building’s communication and media capabilities are reliable, secure and ready for future growth.

What your day will look like:

• Implement, administer and maintain Council’s Windows-based IT environments including systems, CCTV cameras, NVRs, storage, monitoring platforms and network connectivity.
• Assist with infrastructure asset lifecycle management, including investigation, procurement, configuration, testing, installation and maintenance of CCTV/AV hardware and related network components.
• Support cyber‑security activities through patching, policy compliance, awareness initiatives and operational security practices.
• Contribute to disaster recovery and business continuity readiness through documentation, testing and improvement of recovery processes.
• Deliver IT infrastructure projects by preparing business cases, coordinating tasks, conducting testing and providing stakeholder support.

Please click here to view a full position description.

What you’ll need for success:

• Demonstrated capability to administer and support Windows-based IT environments, including servers, networks, cloud infrastructure and Microsoft 365.
• Experience supporting corporate systems, databases and infrastructure tools, with the ability to interpret and apply IT policies, procedures, security requirements and technical standards.
• Well‑developed interpersonal and communication skills, with the ability to collaborate effectively within a small technical team, engage constructively with stakeholders, and provide clear, accurate technical advice, guidance and user training.
• Strong organisational, analytical and problem‑solving skills, including the ability to investigate issues and recommend solutions, and plan, prioritise and document work to meet operational timeframes and service expectations. 

What’s nice to have:

• Qualifications in an Information Technology field, including CCNA.
• Experience with CCTV systems, evidence extraction processes or related technologies.
• Experience with disaster recovery planning, cyber security frameworks or cloud infrastructure platforms.
• Experience working in a local government environment.
• We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award.  Click here to review our Employee Value Proposition.

What we Offer:

• Values based culture
• Employee discount shopping program
• Professional development
• Flexible working arrangements including work from home
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid emergency services leave
• Uniform subsidy
• Years of service rewards

Apply now:

Applications close 11pm on Wednesday 26 August - subject to change pending qualified applications received.

A cover letter outlining your suitability for the role, and a current resume is required. 

For further details please contact Greg Kaloutsis (greg.kaloutsis@frasercoast.qld.gov.au)

Fraser Coast Regional Council is an Equal Employment Opportunity employer.