Care Coordinator

About Us

Since its establishment in 1982, Alzheimer’s WA has served as a prominent advocate and source of support for individuals living with dementia, as well as their families and carers. We champion person-centred care, advocacy, education and comprehensive support through our Commonwealth Home Support Programme (CHSP), Support at Home (SAH) and day and overnight respite services across Perth, Mandurah and Albany.

Our commitment is to walk alongside people living with dementia and their families, making a meaningful difference every day.

If you are passionate about supporting people and want to be part of a purpose-driven organisation, we would love to hear from you!

About the Role

We are seeking an experienced and compassionate Care Coordinator to join our team in Mandurah on a 6-month fixed-term contract, providing coverage for a period of leave.

This is a varied care coordination role supporting clients across our Support at Home (SAH), Commonwealth Home Support Programme (CHSP) and other community-based services.

Working closely with clients, families, Support Workers, scheduling, clinical staff and external service providers, you will coordinate supports that are responsive to each client’s individual needs, goals and circumstances.

This is a great opportunity for someone who enjoys working with people, coordinating services and making a positive difference in the community.

Key Responsibilities

• Coordinate services and supports across SAH, CHSP and other community programs.
• Support client onboarding, assessments, care planning and regular reviews.
• Develop and maintain individualised support plans in partnership with clients and their families.
• Coordinate with Scheduling, Support Workers, Registered Nurses and external providers to ensure continuity of care.
• Monitor client wellbeing and respond appropriately to changes in needs or circumstances.
• Maintain accurate client records, documentation and service information.
• Provide clients and families with clear information regarding services, budgets, costs and available supports.
• Ensure services are delivered in accordance with program requirements, organisational policies and the Aged Care Quality Standards.
• Liaise with My Aged Care, referrers and other external stakeholders as required.
• Contribute to quality improvement and positive client outcomes.

About You

To be successful in this role, you will have:

• Previous experience in care coordination, case management or a similar role within aged care, community services or disability.
• Understanding and experience working with Support at Home and/or CHSP.
• Experience coordinating services and working with clients with varying support needs.
• Strong organisational and time management skills, with the ability to manage competing priorities.
• Excellent communication and relationship-building skills.
• Demonstrated empathy and understanding when working with people living with dementia.
• Strong attention to detail and the ability to maintain accurate client records.
• Ability to work independently while also contributing effectively to a collaborative team.
• A commitment to person-centred care and achieving positive outcomes for clients.
• Certificate IV or higher qualification in Aged Care, Community Services, Individual Support or a related field.
• Experience with My Aged Care and aged care funding processes.
• Knowledge of aged care quality and compliance requirements.

Why Join Alzheimer’s WA?

• Make a real difference in the lives of people living with dementia and their carers.
• Work within a supportive and collaborative team.
• Develop your skills across SAH, CHSP and community-based services.
• Be part of an organisation committed to improving the lives of people living with dementia.

Ready to Make a Difference?

If you are an experienced Care Coordinator looking for a 6-month fixed-term opportunity in Mandurah and are passionate about delivering person-centred care, we encourage you to apply.

Apply now and join Alzheimer’s WA in making a meaningful difference in the lives of people living with dementia.

If you have questions about the position, please contact HR@alzheimerswa.org.au.

At Alzheimer’s WA, we believe that we have an important role to play in promoting diversity, equality, respect and inclusion in our society. People from culturally diverse backgrounds are encouraged to apply.