House Coordinator

About Alzheimer’s WA

Established in 1982, Alzheimer’s WA (AWA) provides care, support, education, advocacy and information to assist people living with dementia, as well as their families and carers.

Our services include dementia education and training, consultancy, advocacy, partnerships, CHSP, Support at Home and day and overnight respite across Perth, Mandurah and Albany.

We are committed to person-centred care and supporting people living with dementia to maintain their independence, wellbeing and quality of life.

If you are passionate about making a meaningful difference and want to be part of an organisation that puts people at the centre of what we do, we would love to hear from you.

About the Role

We are seeking an experienced and organised House Coordinator to join our team in Albany and support the coordination and delivery of dementia-focused services.

Working closely with the House Manager, Registered Nurses, Support Workers and other teams, you will help ensure clients receive safe, high-quality and well-coordinated services.

Key Responsibilities

• Support the onboarding of clients, including service agreements, budgets and support arrangements.
• Maintain accurate client records and ensure aged care funding and compliance requirements are met.
• Assist with care plans, risk assessments and coordination of support services.
• Provide administrative and non-clinical support to Registered Nurses and the wider team.
• Coordinate communication between clients, families and Support Workers.
• Maintain documentation including care records, incidents, restrictive practices and progress notes.
• Monitor client information, budgets and service documentation in the CRM.
• Support continuous improvement and quality service delivery.

About You

To be successful in this role, you will have:

• Experience in aged care, community services, health or a similar environment.
• Experience coordinating services and supporting clients, particularly people living with dementia.
• Strong administrative, organisational and time management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to manage competing priorities.
• An understanding of aged care funding, compliance and service delivery requirements.
• Experience using CRM systems and Microsoft Office.
• A current National Police Clearance or willingness to obtain one.
• Knowledge or experience with the Support at Home Program and CHSP.
• Experience with My Aged Care and aged care funding requirements.

What We Offer

• Salary packaging benefits of up to $18,550 per annum
• 5 weeks annual leave plus 17.5% leave loading
• Free onsite parking
• Employee Assistance Program (EAP)
• Professional development opportunities
• Supportive and values-driven culture

Ready to Make a Difference?

If you are an organised, compassionate and motivated professional looking for an opportunity to contribute to quality dementia care and service delivery, we encourage you to apply.

Apply now and join Alzheimer’s WA in making a positive difference in the lives of people living with dementia.