Rehabilitation Case Manager

The Rehabilitation Case Manager (RCM) is accountable for identifying and providing early intervention services including:

• Management of complex cases for injury or illness to achieve satisfactory outcomes for both the employee and the agency 
• Support employees to remain at work or return to work as quickly and safely as possible 
• Coordinate rehabilitation services, including appointment of providers, liaison with medical professionals, and engagement with Comcare or other stakeholders 
• RCMs may be responsible for developing, monitoring, reviewing policies or guidelines, programs and systems which impact workplace rehabilitation and promoting mental health supports and wellbeing initiatives.

Duties may include, but are not limited to, the following:

• Early Intervention and Case management: Develop, coordinate and monitor early intervention, rehabilitation and return to work strategies
• Stakeholder engagement: Work with managers, employees, allied health professionals, and external providers including Comcare
• Policy & legislative compliance: contribute to the planning and development of the department’s rehabilitation management system (RMS) and compliance with the SRC Act and relevant WHS legislation
• Reporting & records: Maintain accurate, confidential records; produce data and reports; support policy development
• Wellbeing support: Contribute to wellbeing programs, incident response, and hazard management
• Personal development: establish personal work goals/training, set and meet work priorities, develop and maintain professional competence, seek feedback through Personal Development Agreement

To be considered in this role, candidates will need to:

• be an Australian Citizen, and
•  have a favourable National Police Check, and
• have or be willing to obtain and maintain a Baseline Vetting security clearance. Should business need arise, be willing to obtain and maintain a Baseline / Negative Vetting Level 1/ NV 2 security clearance. See AGSVA website for more details Security | Sectors | Defence, and
• complete a NDIS Commission external influences and associations declaration form. 

The NDIS Quality and Safeguards Commission (NDIS Commission) offers roles that make a real difference in the community. As the dedicated national regulator of NDIS service providers and workers in Australia, the NDIS Commission upholds the rights of NDIS participants to quality and safe supports or services, including those received under the National Disability Insurance Scheme (NDIS). The NDIS Commission encourage applications from people with disabilities, LGBTQIA+ people, women and people with diverse linguistic and cultural backgrounds. The organisation recognises the richness of Aboriginal and Torres Strait Islander culture, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and service delivery. The NDIS Commission participates in the Australian Public Service RecruitAbility Scheme which provides equitable adjustments for applicants with disability A full definition of disability is included on this website Definition of Disability.