Agent Oversight Specialist

Description

SUMMARY

With risk and AML being at the forefront of our priorities, this position plays a key role within our Compliance team.

The AOS (Agent Oversight) team is responsible for administering all aspects of the company’s Compliance Agent OversightProgram, including Audits’ Quality Assurance and auditors’ training and support. The mission of the role is to ensure ouragents are following the process and procedures of the company in terms of Compliance.

Job Functions / Responsabilities

Ensure the quality of the Audits across Australia. Prepare and participate for/in Agents Audits and training campaigns. Application of company’s compliance policies and internal procedures in agent Oversight and compliance training. Training to local team in Compliance This role requires availability to travel around Australia (usually 1, up to 2 weeks max per month)

The responsibilities of the Compliance Specialist - Agent Oversight are primarily to provide Compliance support to the moneyremittance business and its agents in adherence to anti-money laundering (AML) and other regulatory obligations in

Australia. This role requires the candidate to liaise with Ria agents to ensure that compliance policy and controlsimplemented are practical and efficient. The candidate will be responsible for building relationships with other internaldepartments to meet Compliance goals.

Required Experience / Qualifications

Lawyer, Economics or Business Administration Bachelor’s degree preferred. Courses, certificate, or studies in Compliance related matters is preferred (CAMS, ICA or similar) is a plus. Experience in AML/CTF environment or Compliance Risk management will be valued. Strong analytical, operational and problem-solving skills are a must. Strong verbal and written communication skills in English. Enthusiastic and self-motivated, with the ability to follow-through with the task given. Knowledge of money laundering compliance requirements for money service businesses highly considered High attention to detail.

Competencies/Skills

Personal Effectiveness

Acts with integrity Demonstrates adaptability High level of Personal organisation Strong work ethic and exceptional attention to detail Diligent, efficient and able to manage multiple conflictingdeliverables including working under pressure High level of professionalism, self-motivation, and sense of urgency

Interpersonal Qualities

Sensitive to cultural differences Influences others at all levels Builds relationships and act in collegial spirit amongcolleagues Possess the personal impact to command respectthroughout the group and with the customers and agents.

Relationship Building

Ability to develop and maintain effectiverelationships with others in order to encourage and

support communication and teamwork.

Ability to build and maintain ongoing, collaborative,working relationships with co-workers to achieve thegoals of the work unit.

Technical skills

Proficient in MS Word, Excel, PowerPoint, Teams and Power BI preferred