We are seeking passionate retail superstars to bring our signature warmth to our beautiful QVB boutique. As part of our team, you will combine a natural sense of elegance with a genuine passion for people, curating meaningful and memorable experiences that leave every guest feeling inspired, valued, and deeply connected to the by charlotte world.

RESPONSIBILTIES

• Curate an elevated and inspiring client experience, fostering genuine connections and lasting loyalty.
• Lead with a service-first mindset, placing every guest at the heart of each moment.
• Maintain refined knowledge of seasonal and core collections to guide thoughtful, personalised styling.
• Style with intention, mastering layering and curation to create effortlessly sophisticated looks.
• Support the seamless rhythm of the boutique alongside leadership, ensuring every detail shines.
• Communicate with warmth, elegance, and clarity.
• Uphold the by Charlotte standard of excellence while prioritising health and safety.

ABOUT YOU

• You embody the by Charlotte spirit — warm, refined, and deeply connected to community.
• You have a natural flair for styling and a genuine passion for creating meaningful client moments.
• You are service-led and intuitive, understanding that true luxury lies in thoughtful detail.
• You balance creativity with commercial awareness, confidently working toward boutique goals.
• You thrive in a collaborative environment where communication is open and standards are high.
• You take pride in maintaining a polished, welcoming space that feels both elevated and inviting.

PERKS & BENEFITS

At by Charlotte, we cherish our people and create an environment where growth, creativity, and joy flourish. You can enjoy:

• Generous team discounts across our collections, inviting you to wear and experience the pieces that inspire you most.
• Intimate team events and experiences throughout the year, fostering connection and creating meaningful moments together.
• A rewarding, performance-based incentive program designed to recognise and celebrate your individual contribution.
• A collaborative, passionate environment within a fast-growing business, where creativity, innovation and shared purpose thrive.

ABOUT BY CHARLOTTE

For us, jewellery is a keepsake of life’s most precious experiences. It can mark love, courage, or living in the moment, connecting us to time, place, people, and memories. Each piece holds stories of life lived, relationships cherished, and bonds celebrated. Our jewellery reflects your journey, your intentions, and the moments that matter most. Thoughtfully designed by Charlotte, every piece is a symbol, a mantra, and a forever mark.

We are deeply committed to equal opportunity and to nurturing a culture rooted in respect, inclusivity, and collaboration. While we’re grateful for the interest in joining our community, only shortlisted candidates will be contacted due to the high volume of applications.