Administrative Assistant

About Us

Gen Z Trade Group is a growing electrical, plumbing, and maintenance company delivering high-quality work and reliable service across Melbourne. We’re organised, fast-moving, and focused on creating a smooth experience for both our clients and technicians.

We’re currently seeking a full-time Administrative Assistant to join our team.

About the Role

This role provides administrative support across our electrical, plumbing, and maintenance divisions. You’ll be responsible for coordinating job schedules, managing client communication, and supporting day-to-day office operations.

It’s a hands-on role suited to someone who is organised, proactive, and comfortable working in a fast-paced trade environment.

Key Responsibilities

• Schedule and manage jobs using ServiceM8

• Coordinate technicians and daily job runs

• Answer and return incoming calls in a professional manner

• Communicate with clients via phone and email

• Book appointments and manage job updates

• Maintain accurate job records and notes

• Assist with general office administration

About You

• Experience using ServiceM8 or similar job management software
  (ServiceM8 experience highly preferred)

• Previous administrative or scheduling experience
  (trade/services industry is an advantage)

• Strong written and verbal communication skills

• Excellent attention to detail and organisational skills

• Confident using Microsoft Office (Word, Excel, Outlook)

• Ability to work independently and manage time effectively

Why Join Us

• Family-owned business

• Supportive and growing team environment

• Stable role within a company expanding across multiple trade divisions

• Competitive pay based on experience

Apply Now

If you’re organised, reliable, and ready to join a growing team, we’d love to hear from you.

Please apply with your resume and a short cover letter outlining your experience and availability.

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