Program Support Officer – Bunbury

Join Oseca – Empowering Wellbeing, Building Thriving Communities

Position Title: Program Support Officer

Location: Bunbury

Employment Type: Part-Time, 5 days a week, 6.5 hours a day (0.86 FTE) & Casual

Contract Type: Permanent and Casual

Are you enthusiastic about community service and eager to join an organisation that cherishes compassion, respect, and relationship-building? Look no further!

About Us

At Oseca, we believe wellbeing is key to thriving communities. As a Not-for-Profit, community-based organisation, we empower individuals to achieve optimal health through compassionate, inclusive services that break down barriers to care. Whether it’s preventive care, education, or tailored wellbeing services, we are here to make a lasting impact on the communities we serve.

About the Role

We are seeking a dynamic and energetic team members to join our team to support our Southwest programs in Bunbury / Busselton office. We have a part time and casual positions available.

Our new team members will add value to our team whilst completing the tasks listed below;

• Provide administrative support to locally based program coordinators, clinicians and the Southwest based Senior Leader Team members

• Assist with referral management by registering new clients and managing client appointments.

• Liaison with other service providers including General Practices

• Reception duties, answering phones, greeting clients and general office administration

• Support planning and coordination of events including stakeholder consultation/education/health promotion activities.

About You

• Certificate 3 in Business Administration (or willingness to obtain)

• Experience working in a health organisation (preferred but not essential)

• Experience with clinical software (advantageous)

• Exceptional customer service skills, both written and oral

• Exceptional team communication skills

• Adaptable to change with a flexible attitude and mindset for continuous improvement

• Able to pick up new software quickly

• Previous experience working as part of a shared team

• Office 365 skills and experience at an intermediate level

• More than 3 years’ experience in an administration role

• Passion and vision to help others to enable better health outcomes for our clients.

Benefits: What is in it for you?

• Salary packaging options as a Health Charity.

• 5 weeks annual leave.

• An extra 3 days leave over Christmas.

• Rewarding career supporting those in need for better health outcomes.

• Ongoing training and development opportunities.

• Access to an EAP provider.

• Satisfaction with your work, know that what you do will make a difference in the life of others.

• Benefits and wellness initiatives.

(Please note that parking is not provided and is subject to availability only)

Please note to be a successful candidate you MUST have

1. The right to work in Australia (and be based in the South West currently)

2. Pre-employment Health Declaration

3. A valid WA driver’s license

4. A valid and clear police check

5. A Working with Children Check WA (WWC)

How to Apply

Please click on the Quick Apply button and submit a cover letter stating whether you are applying for the Part-Time or Casual position and outlining how your skills, experience meet the requirements of the role along with your resume.

For a copy of the Position Description, or assistance with your application, please e-mail people@oseca.com.au.

For more information about Oseca and our work in empowering health and wellbeing, visit www.oseca.com.au

At Oseca we are dedicated to building and retaining a diverse and inclusive workforce that reflects the communities in which we live and work. We encourage applications from people of all backgrounds and experiences.