Sales Associate – Sydney Strand

Akubra is an iconic Australian hat manufacturer with a heritage spanning nearly 150 years. Built on quality craftsmanship and a spirit of adventure, our hats are synonymous with Australian culture and identity.

We’re looking for casual Sales Associates to join our team that takes pride in genuine customer connection and wants to represent a brand woven into the fabric of Australian identity.

What you’ll do

• Deliver an authentic, personalised experience for every customer who walks through the door.
• Build deep product knowledge across the Akubra range and bring that story to life in conversation.
• Support day-to-day store operations and contribute to a high-performing team culture.
• Handle customer enquiries and resolve issues with confidence and professionalism.

What you’ll bring

• A proactive, solutions-focused approach with a keen eye for detail.
• Strong communication skills and a natural ability to connect with people.
• Ability to acquire and retain in-depth knowledge of the Akubra product range and brand history.
• A self-motivated, solutions-focused approach.
• Flexibility to work across a rotating casual roster, including weekends.

What’s on offer

• Be part of an iconic Australian brand.
• Ongoing product training and brand immersion.
• A supportive team culture with genuine growth opportunities.
• Competitive hourly rate.
• Opportunity to be trained on the history and craftsmanship of an iconic Australian brand.
• Casual positions will be on rotating shifts (including weekends).
• Part-time position will be approximately 18-20 hours per week.

Applicants must be Australian residents with full working rights.

Akubra is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.