Clinical Rostering Coordinator

Do you have experience in Clinical Scheduling within Community Aged Care. Are you able to prioritise, problem-solve and adapt when circumstances change.

Rembrandt Living is looking for a Clinical Rostering Officer to join our team in Adelaide. In this important role, you’ll work closely with our clinical team to coordinate and schedule visits for Physiotherapists (PT), Allied Health Assistants (AHA) Occupational Therapists (OT) and Nurses, ensuring the right person is in the right place at the right time to support our clients.

This is a fast-paced, hands-on role where no two days are the same. You’ll need to be confident managing competing priorities, responding to last-minute changes and making decisions with a high level of accuracy.
You’ll have good training, mentoring and on-site daily support available, while also having the autonomy to take ownership of your workload, prioritise effectively and keep things moving when circumstances change.

About the role

The Clinical Rostering Officer is responsible for planning and implementing clinical rosters in conjunction with the individual needs of clients. You’ll play a key role in ensuring our clinical services are delivered efficiently, reliably and with a strong focus on the people we support.

Working closely with Care Partners, clinicians, and other internal teams, you will:

• Coordinate and maintain rosters for PT, AHA, OT and Nursing services
• Allocate visits based on staff skills, qualifications, availability and client preferences
• Ensure services and visits are appropriately matched to client needs
• Respond quickly and accurately to unplanned changes, cancellations and staffing requirements
• Work proactively to ensure all scheduled visits are appropriately covered
• Support Care Partners with individualised scheduling and staff allocation
• Maintain accurate scheduling, attendance and workforce records
• Manage inbound and outbound communication with staff, clients and internal teams
• Respond to enquiries professionally and courteously by phone, email and in person
• Provide administrative and clerical support to the clinical team
• Build positive working relationships across the organisation and with clients, staff and service providers
• Deliver a high level of customer service while maintaining confidentiality and professional boundaries

About you

You’ll be a confident organiser who enjoys working in a busy environment and can prioritise, problem-solve and adapt when circumstances change.

You will bring:

• Strong organisational and time-management skills
• The ability to confidently prioritise competing demands
• Excellent attention to detail and accuracy
• Strong communication and customer service skills
• The ability to remain calm and solutions-focused when responding to last-minute changes
• Strong digital literacy and confidence using scheduling, communication and other computer systems
• The ability to work both independently and collaboratively as part of a team
• A commitment to confidentiality and professional boundaries
• Previous rostering, scheduling, administration, health, aged care or community services experience will be highly regarded

Why join Rembrandt Living

We are a highly regarded not-for-profit, values-based organisation offering residential, community and in-home aged care to older people living in South Australia.

We offer:

• Competitive pay
• Not-for-profit salary packaging benefits
• A cohesive, collaborative and team-focused work environment
• Ongoing mentoring and professional development