Payroll Administrator

AAFCANS is a not-for-profit organisation, our core purpose is to provide Defence members with convenient access to quality food, beverage and retail items and support base welfare. AAFCANS operations span across 27 outlets across Australia. AAFCANS has a strong focus on providing authentic hospitality and a meaningful experience for all our Defence customers.

About the role

You'll play an important role in making sure our team members across our Venues and Support Office receive a seamless payroll experience. Payroll is more than just numbers — it's about making sure our people are paid accurately, on time and have a positive experience.

Key responsibilities

• Process end-to-end payroll accurately and on time across multiple locations

• Ensure payroll is processed in accordance with relevant awards, enterprise agreements, legislation and company policies

• Review timesheets, rosters, leave, allowances, overtime, penalties and other payroll adjustments

• Work closely with venue managers to resolve payroll queries and ensure accurate information is submitted

• Respond to employee payroll enquiries with a helpful, people-first approach

• Investigate and resolve payroll discrepancies

• Complete payroll reconciliations and reporting

• Assist with payroll-related audits and compliance requirements

• Maintain accurate payroll records and ensure confidentiality of employee information

• Support new starters, transfers, changes to employment conditions and terminations

About you

• Previous experience in a payroll role, preferably within hospitality or another award-based environment

• Sound knowledge of Australian payroll legislation and relevant modern awards

• Experience working with payroll and/or rostering systems, EMPLOYMENT HERO experience highly desirable

• Strong attention to detail and a methodical approach

• Excellent communication skills and the confidence to work with people at all levels

• A genuine desire to help people and provide great internal customer service

• The ability to manage deadlines and stay calm when things get busy

• Strong problem-solving skills and a willingness to investigate issues

• A high level of confidentiality and integrity

• Must be willing to obtain and hold a suitable National Police Check

Benefits

• Full time or part-time hours considered

• Work with a supportive people and culture team and a welcoming finance team

• Rostered Day Off every month

• Be part of an organisation that contributes significantly to the Defence community

• Free parking and Free onsite gym