Sales Conversion Specialist - Zeus4x4 Accessories

Location: Melbourne, VIC
Employment Type: Full-time with a 6-month Probationary period

About Zeus 4x4

Zeus 4x4 Accessories is a growing Australian 4x4 accessories company specialising in premium products designed for the Australian market.

From bullbars and canopies to trays, roof racks and other 4x4 accessories, we are focused on building products that look great, perform in the real world and give our customers confidence when they head off-road.

We are looking for a driven Sales Conversion Specialist to join our team and help take our sales to the next level.

The Role

This is not an order-taking or customer service role.

Your primary responsibility will be to take customers who have already shown interest in our products and turn those enquiries into sales.

You will be following up customers who have requested quotes, asked questions, visited our website, contacted us through social media or previously expressed interest in our products.

You will need to be confident picking up the phone, understanding what the customer wants, overcoming objections and ultimately asking for the sale.

Your day-to-day responsibilities will include:

• Calling and following up warm sales leads.

• Following up quotes and enquiries that have not yet converted.

• Contacting customers who have abandoned or delayed purchases.

• Building rapport with customers and understanding their vehicle and requirements.

• Recommending the right Zeus 4x4 products for each customer.

• Explaining product features, benefits, pricing and availability.

• Overcoming common objections such as price, timing and lead times.

• Creating urgency where appropriate around stock availability and pre-orders.

• Converting enquiries into confirmed orders and payments.

• Upselling and cross-selling complementary 4x4 accessories.

• Increasing average order value through complete vehicle solutions.

• Re-engaging previous customers for additional products.

• Maintaining accurate customer and sales notes in our CRM.

• Following up leads consistently until they purchase or clearly decline.

• Working closely with the sales, warehouse and management teams.

• Meeting individual sales and conversion targets.

We're Looking For Someone Who

• Loves sales and closing deals.

• Is confident and comfortable speaking to customers over the phone.

• Is persistent and understands that most sales require follow-up.

• Can handle objections without becoming pushy or aggressive.

• Has strong communication and negotiation skills.

• Is motivated by targets, commissions and achieving results.

• Can identify opportunities to upsell and increase order value.

• Is organised and follows a structured sales process.

• Takes ownership of their leads rather than waiting for customers to come back.

• Has a genuine interest in 4WDs, vehicles, camping or the Australian outdoors.

• Can learn a technical product range quickly.

• Is energetic, competitive and hungry to succeed.

Experience

Experience in any of the following will be highly regarded:

• Automotive sales

• 4WD accessories

• Automotive parts

• Retail sales

• Inside sales

• Phone sales

• B2B or B2C sales

• Customer service with strong sales experience

• Furniture, electronics, telecommunications or similar sales environments

4WD experience is highly regarded but not essential.

What matters most is your ability to communicate, follow up and close sales.

The Zeus Sales Mindset

We are looking for someone who doesn't stop after making one phone call.

A customer says:

"I'll think about it."

Your response isn't to mark the lead as lost.

You find out why they're thinking about it.

Is it price?
Are they waiting for payday?
Are they comparing products?
Are they waiting for their vehicle?
Do they need to speak to their partner?
Are they unsure about fitment?

You identify the obstacle, provide the right information and work towards closing the sale.

KPIs & Performance

Your success will be measured by results, including:

• Number of qualified leads contacted.

• Speed of lead follow-up.

• Quote follow-up rate.

• Lead-to-sale conversion rate.

• Monthly sales revenue.

• Number of orders generated.

• Average order value.

• Upsell and attachment sales.

• Recovered/lost lead sales.

• Customer retention and repeat purchases.

This is a performance-based sales role where your results directly impact your earning potential.

Why Join Zeus 4x4?

• Join a growing Australian 4x4 brand.

• Work with exciting automotive and off-road products.

• Be part of a young and ambitious team.

• Opportunity to grow with the business.

• Performance-based incentives and commission opportunities.

• Staff product benefits.

• Opportunity to develop into a senior sales or sales management position.

The Ideal Candidate

If you're the type of person who sees a sales enquiry and thinks:

"How do I turn this into an order?"

rather than:

"I've sent them a quote, hopefully they call back,"

then we want to hear from you.

We're looking for someone who is hungry, persistent, confident and genuinely enjoys selling.

If you love 4WDs, love talking to people and love winning sales, this could be the role for you.

Apply now and join Zeus 4x4 Accessories.