Powered by pgvector · cosine kNN
Tesla
What To Expect Tesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level …
Your match
See how you fit
Scored against this job in seconds
Your account
Sign in to apply
Your profile and your match for this job appear right here.
sign in above to apply · via ev.careers
About the role
Tesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
What You'll Do
Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention
Return missed phone calls, email in no less than 5 minutes
Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
Accurately record issues and data into Dealer Management System. Attention to detail critical
Conduct Transactions w/ system; walk customer through correction and provide summary
Communicate estimated completion time, regular updates and follow through on each customer vehicle
Coordinate the delivery time or pick up with each customer
Follow up with Customer on services provided; ensure they are satisfied with the work performed
What You'll Bring
Ability to follow oral and written instructions with attention to detail
Willingness to learn new and innovative automotive technologies
Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
Perform detailed daily record keeping and reporting
Effectively handle multiple priorities, organize workload, and meet deadlines
Work in a team-based environment and achieve common goal
Dealer Management System(s), Outlook, and MS OfficeRetail customer service preferred, Automotive Retail experience a BonusMust have and maintain a valid driver’s license and an acceptable and safe driving record
Must have two years of driving experiencea’s discretion with no prior notice.
sign in above to apply · via ev.careers
Tesla
What To Expect Tesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level …
Tesla
What To Expect Tesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level …
Tesla
What To Expect Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the i…
JT Fossey Sales
JT Fossey is a multi-franchised dealership located in Tamworth in North-West NSW. We have a busy and growing Service Department that requires an experienced Service Advisor to join a team of dedicated staff. In this r…
Scenic Motors
Scenic Motors has cultivated a culture where people feel included, supported, and respected. And we know how to have fun! When you are surrounded by like-minded people with a shared vision it makes for a pretty great …
Eagers Automotive
BYD is one of the world's fastest-growing automotive brands, leading the way in innovative electric vehicle technology. As demand continues to grow, we are looking for a customer-focused and highly organised Service A…
Your job hunt, handled
Ask about any role and get a straight answer on your fit. Then stop searching: new matches land in your WhatsApp the moment they’re listed.
Free for jobseekers
