Communications & Content Coordinator

• 2–3 days per week
• $95,000–$105,000 FTE + super, pro rata
• Hybrid (Macquarie Park & WFH)

KidsXpress is a children’s mental health charity helping to transform the lives of children impacted by adversity. We deliver trauma-informed Expressive Therapy to children under 12, alongside education services for parents, teachers and professionals who care for them.

We are seeking an experienced and creative Communications & Content Coordinator to bring KidsXpress’ stories, impact and campaigns to life.

Reporting to the Head of Fundraising, this is a hands-on role for an experienced communications professional with strong writing, design and digital content skills. Working across the organisation, you’ll translate strategic briefs and ideas into engaging, high-quality communications – from impact stories and donor communications to campaigns, digital content, presentations and short-form video.

The role is suited to someone who enjoys being hands-on, can work with a high level of autonomy and has the technical capability to take a brief from concept through to polished final product.

We know flexibility matters. This role can be worked 2 or 3 days per week, with a hybrid mix of office (Macquarie Park) and remote working.

Key Responsibilities

• Create high-quality written and visual content across campaigns, donor communications, impact stories, digital channels and organisational communications.
• Develop campaign collateral, EDMs, social media content, presentations, pitch decks, proposals and reports.
• Create professional, on-brand visual assets and engaging short-form digital content.
• Manage social media content planning, scheduling and publishing.
• Develop and deliver email campaigns and maintain website content through our CMS.
• Work closely with Fundraising and Impact teams to translate information and stories into compelling communications.
• Monitor social, website and email performance and use insights to continually improve content.
• Manage competing communications priorities and deliver high-quality work independently and on time.

About You

You are an experienced communications professional who combines creativity with strong technical execution. You’re an excellent writer with a strong eye for design and enjoy taking ideas and turning them into engaging, polished content.

You will bring:

• Significant experience in communications, content creation or a related role.
• Exceptional writing and editing skills, with the ability to adapt your style across different audiences and formats.
• Strong graphic design capability, including excellent skills in Canva.
• Demonstrated experience creating engaging digital and social content, including short-form video.
• Experience with CMS platforms and email marketing tools such as Campaign Monitor.
• Strong visual judgement and attention to detail.
• The ability to interpret a brief, work independently and confidently manage competing priorities.
• A collaborative and creative approach and an interest in using your skills to make a meaningful difference for children and families.
• Knowledge of or experience working in the not-for-profit sector and/or mental health sector is highly desirable.

We recognise that no candidate will meet every criterion. If your experience is different but relevant, we encourage you to apply.

 Diversity, Equity & Inclusion

At KidsXpress, we know that diverse perspectives strengthen our work and deepen our impact with children and communities.

We are committed to creating a culturally safe, inclusive and accessible workplace where people feel valued and supported to contribute fully. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and people of all genders, identities and lived experiences.

If you require adjustments at any stage of the recruitment process, please let us know. We are committed to making this process accessible.

Why Join Us?

You’ll join a creative, values-led organisation making a tangible difference in children’s mental health.

We offer:

• Flexible hybrid working arrangements
• Salary packaging benefits (where eligible)
• 17.5% annual leave loading
• Additional leave benefits, including Christmas shutdown leave, birthday leave and professional development leave
• Professional development support and budget
• A supportive and collaborative culture
• Opportunities to contribute to meaningful and sustainable impact

How to Apply

Please email your CV and portfolio or examples of your work, together with a short video introduction (2–3 minutes), to HR@kidsxpress.org.au.

We’d particularly like to see examples that demonstrate your writing and visual/content creation skills.

(If you’re unable to provide a video, a covering letter addressing the criteria will be accepted.)

For questions about the role, please contact Kirsty Walker at HR@kidsxpress.org.au.