Digital Account Manager

The purpose of a Fisher Digital Account Manager is to assist clients with their digital campaigns. The Digital Account Manager will provide efficient client liaison and project management abilities to deliver on client requirements.

The Digital Account Manager will actively consult with clients regarding SEO, SEM, Website Dev, UX, audience segmentation and all other issues relating to clients’ requirements in relation to digital activities. The communication required to fulfil this role successfully include email, phone and in-person meetings.

Responsibilities

● Assist in effective and efficient interaction within Fisher Digital’s clients to deliver client success

● Prioritize and manage clients’ expectations

● Have a full understanding of clients’ needs and business objectives

● Develop relationships with key influencers within clients’ companies.

● Assist in the planning and oversight of Digital Campaigns

● Have a strong understanding of SEO, PPC, SEM, Video, Social and web development.

● Participate in client meetings, presentations and communications

● Analyse campaign results and instruct the delivery of optimisation if needed

● Compile and deliver monthly and quarterly reports

Requirements

● A minimum of (Typically 2 years +) years’ experience of having worked in an agency

environment at Account Executive / Manager level.

● Understanding, or keen interest in all Digital channels: PPC, SEO, Content, Social, Website development

● Excellent presentation, communication and negotiation skills, with experience liaising with clients at senior level.

● A thorough understanding of how digital fits into and complements general marketing strategies.

● Experience in participating in new business pitches.

● Excellent organisational and time management skills with strong attention to detail.

● Experience in working professionally with Word, Excel and PowerPoint