Digital Marketing Account Manager

About Cloud Cartel

Cloud Cartel is a Perth-based digital agency working across websites, branding, SEO, Google Ads, social media and ongoing marketing support.

We work with established Australian businesses across property, hospitality, professional services and industrial sectors.

The role

We are looking for a Digital Account Manager to manage a portfolio of clients and coordinate their digital marketing activity.

You will be the main point of contact for your clients, responsible for understanding their business, keeping communication clear and making sure campaigns and projects are delivered properly.

You will work across SEO, Google Ads, social media, content and website projects. You do not need to be a specialist in every channel, but you should understand them well enough to discuss strategy, review performance, brief our delivery team and explain results to clients.

Responsibilities

• Manage the day-to-day relationship with assigned clients

• Lead client meetings, reporting and planning discussions

• Understand each client’s business goals and marketing priorities

• Coordinate campaigns across SEO, Google Ads, social media, content and websites

• Prepare clear briefs for designers, developers and marketing specialists

• Manage tasks, feedback, timelines and approvals through ClickUp

• Review campaign performance and recommend next steps

• Prepare and present monthly and quarterly reports

• Quality-check work before it is sent to clients

• Identify risks, issues and opportunities early

• Keep client communication and project documentation organised

Depending on your experience, you may also assist directly with SEO or Google Ads campaign management.

What we’re looking for

• Two to four years of experience in a digital agency, marketing or similar role

• Experience managing client relationships and expectations

• A working understanding of SEO, Google Ads, social media and websites

• Confidence leading meetings and presenting campaign results

• The ability to interpret data from GA4, Google Ads and Google Search Console

• Strong written and verbal communication skills

• Good organisation and attention to detail

• The ability to manage multiple clients and deadlines

• Perth-based and available to work from our Subiaco office

Experience with WordPress, Elementor, ClickUo would be useful but is not essential.

Working at Cloud Cartel

You will work closely with our directors, designers, developers and marketing specialists while having responsibility for your own clients.

We value people who pay attention to the details, work well with others, take responsibility and want to keep improving. As you gain experience, there will be opportunities to take on more responsibility across strategy and senior client relationships.

How to apply

Tell us about your agency experience, the clients or campaigns you have worked with and how you have previously managed client relationships.

This is a Perth-based employee role. We are not seeking contractors, outsourced providers or applications from third-party agencies.