Senior Test Analyst

About the Department

The Department of Education aims to provide every student in Victoria with equal access to high-quality public education. Our vision is to enhance student experiences and wellbeing and provide educators with the resources they need to guide young people. We are committed to working with our staff and partners to deliver our vision for students and educators across Victoria.

About the Role

The role owns the Salesforce BAU QA function end-to-end, establishing testing standards, promoting a quality-first culture, and introducing structured test automation within teams that have historically relied on self-testing practices. The Senior Test Analyst will design and implement an AI-enabled test automation framework from the ground up, integrating it into CI/CD pipelines using Bitbucket and Azure DevOps.

Working closely with engineers and product teams in an Agile delivery environment, the role will develop automated tests across APIs, integrations, and Salesforce platforms including Education Cloud, Marketing Cloud, Sales Cloud, and Data Cloud. A key focus will be validating complex system integrations and data migrations, ensuring data integrity, and embedding quality practices early in the delivery lifecycle.

Attributes

The role requires a proactive self-starter with a good understanding of government systems and processes and an ability to work in a complex, sensitive environment.

Key Responsibilities

• Design, develop, and maintain automation frameworks for UI, API, and E2E testing

• Deliver full-stack automation testing across complex digital applications in Salesforce
• Execute test automation for BAU and new applications developed in Salesforce platforms
• Collaborate closely with developers, business analysts, and product teams
• Collaborate closely with technology delivery teams to provide end-to-end test automation capability, ensuring the delivery of high-quality, reliable, and scalable digital solutions
• Ensure high-quality releases through effective defect tracking and test management
• Contribute to continuous improvement of automation practices and tools

• Support the Manager, QA Automation in advancing testing capabilities and maturity across the Digital Design and Innovation Branch.

• Verify and validate that the developed solutions meet acceptance criteria and quality standards, including usability, performance, and reliability across web applications, internal systems, and digital platforms.

Preferred Qualifications and Experience

• Minium 5 years of automation testing experience

• Strong coding ability, able to write production-quality test code in Java, or JavaScript/TypeScript

• Strong hands-on experience with Selenium Java, Node.js, Playwright, Typescript
• Experience implementing Playwright and AI assisted manual and automated testing
• Solid understanding of machine learning concepts, data validation and AI ethical practices.
• Strong analytical abilities to interpret complex test data and excellent communication to translate AI insights into actionable quality goals.
• Proven experience in full-stack testing in education sector
• Strong Experience in Salesforce test automation
• Expertise in UI, API, and End-to-End automation framework setup
• Hands-on experience with Postman, SoapUI,
• Proficient in Jira for test management and defect tracking
• Expertise in bitbucket & Azure DevOps CICD pipeline
• Ability to configure jobs, pipelines, and integrate test execution into build workflows
• Strong communication skills, able to articulate technical issues to the non-technical stakeholders in easy-to-understand ways
• Skilled in using JIRA/Xray Test Management Tool

Desirable Qualifications and Experience

• Experience with Prompt Engineering or Retrieval-Augmented Generation (RAG).
• Familiarity with LLM-based automated evaluation frameworks
• Familiarity with Playwright MCP
• Experience testing AI models for fairness, robustness, and performance.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Damian Gauci, Acting Manager QA Automation via ************@education.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Tuesday 25th August.