Salesforce Test Analyst

About Seisma

At Seisma, we partner with some of Australia's leading organisations to deliver innovative technology solutions that create real business value. Our people are at the heart of everything we do, bringing together technical expertise, collaboration, and a passion for solving complex challenges.

We foster a culture of continuous learning, innovation, and teamwork, providing our consultants with opportunities to work on meaningful projects across diverse industries.

Role Purpose:

As a Test Analyst, you will be responsible for ensuring the quality and reliability of our Salesforce solutions. You will work closely with development, product management, and other QA team members to design and execute test plans, identify and document defects, and ensure the delivery of high-quality CRM solutions. Your expertise in Salesforce or similar CRM systems like Siebel CRM, combined with a minimum of 5 years of experience as a CRM QE or Salesforce QE, will be critical to your success in this role.

Key Responsibilities:

• Develop and execute comprehensive test plans, test cases, and test scripts for Salesforce implementations.

• Perform functional, regression, integration, and performance testing to ensure the quality of Salesforce solutions.

• Collaborate with developers, product managers, and other QA team members to understand requirements, identify test scenarios, and troubleshoot issues.

• Identify, document, and track defects, ensuring they are resolved in a timely manner.

• Participate in design and code reviews to provide feedback from a QA perspective.

• Utilise automated testing tools and frameworks to enhance testing efficiency and coverage.

• Ensure compliance with industry standards, best practices, and regulatory requirements.

• Continuously improve testing processes, methodologies, and tools to enhance overall product quality.

• Provide mentorship and guidance to junior QA team members.
  

Qualifications:

• Minimum of 5 years of experience as a Salesforce Quality Engineer or CRM Quality Engineer

• Strong experience with Salesforce or similar CRM systems like Siebel CRM.

• Proficiency in developing and executing test plans, test cases, and test scripts.

• Experience with automated testing tools and frameworks (e.g., Selenium, QTP, TestComplete).

• Solid understanding of software development lifecycle (SDLC) and QA methodologies.

• Excellent analytical, problem-solving, and debugging skills.

• Experience working with OmniStudio 

• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Salesforce certification(s) (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) is a plus.
  

Our Capabilities

For over 20 years, we've been a trusted local partner for organisations across Australia and New Zealand. We cut through the noise to make the unclear actionable, delivering measurable outcomes with honest guidance, every time. Proudly 100% Australian and New Zealand owned, we bring personal understanding to every engagement, so you stay clear, confident and ahead.

Working with Seisma

• Our team of consultants span many industries, backgrounds and experiences. This provides great opportunities to network with people on a similar career journey.

• Our dedication to diversity and inclusiveness ensures that every employee feels valued and proud. Policies, initiatives and tools are just the first steps; we truly support diversity actions.

• With a growing client list around Australia and New Zealand, your contract has plenty of opportunities to be extended beyond this role.

Express your interest

We encourage all diverse, suitably qualified candidates with valid Australian working rights to apply. We will be in touch with shortlisted applicants, no agencies please.

seisma.com.au