Revenue Analyst

Summary:

The core purpose of the Revenue Analyst is to drive increased revenue to all resorts in their portfolio. The Revenue Analyst has responsibility for all things revenue for properties in their portfolio, including rates to all channels/websites, assisting with revenue budgeting, inventory management & distribution, revenue reporting and performance communication, etc.

Responsibilities:

Culture

• Contribute to a culture that values equality, fairness, and transparency, and zero tolerance for bullying, discrimination and harassment.
• Develop the ‘Can Do, Will Do’ culture.
• Completing regular daily quality checks including self-audits.

Operational

• Ensure effective communication of business-related information with all necessary parties.
• Checking and tracking that all tasks are completed in a timely manner and are correct and consistent.
• Review and recommendation of cancellation and deposit policies.
• Daily reporting of current business on the books, pickup and wash, for analysis and trend recognition.
• Daily revenue management activities, including analysing, updating, and controlling distribution of rates based on available inventory, competitor offerings, and demand trends to maximise revenue, including identifying troughs in demand with enough notice to take proactive action.
• Daily analysis of bookings that have been made the night before to ensure they follow our current strategy’s.
• Timely analysis of group booking enquiries and provision of rates should the request be in the best interest of the property/properties and inline with our current strategies.
• Annual assistance in budget setting.
• Responsibility for configuration and housekeeping of systems used in revenue management, ensuring rate parity and timely rate reviews to maximise revenue.
• Monitoring competitor strategies, performance, and offerings through systems and research to ensure our own strategies are adjusted accordingly.
• Ensuring records are kept up to date and easily accessible electronically for management in SharePoint.
• Other duties as required – the above listed duties do not limit what may reasonably be requested.

Qualifications:

• Proven experience in developing and implementing revenue strategies.
• Advanced MS Word, MS Excel, and E-mail skills.
• Advanced skills in PMS and Channel management systems.
• Results orientated.
• Excellent communication, presentation, and interpersonal skills.
• Strong planning and organisational skills.
• Sound financial skills.
• Creative thinking, problem solving, and decision making.
• Commitment to learning and growth.

Ideal Experience:

• 1-2 years experience in a similar role with experience in yield management.
• Proficient in using PMS Systems and Channel Management systems.
• Excellent communication, presentation, and interpersonal skills.