cluster manager

Most retail management jobs ask you to maintain stores.

We're looking for someone who wants to build something much bigger.

Footmaster Shoes is a proudly Australian, podiatry-owned footwear company on a mission to prove that comfort and style should never be a compromise. As we continue to grow, we're searching for an enthusiastic, people-focused Cluster Manager to lead, coach and inspire our Brisbane team.

This isn't a role for someone who simply manages rosters and KPIs.

It's for someone who genuinely enjoys helping people succeed, thrives on building positive team cultures, and loves creating outstanding customer experiences.

You'll be responsible for leading multiple Brisbane stores, developing high-performing teams and ensuring every customer leaves believing they've just experienced something different.

You'll spend your time:

• Coaching and mentoring Store Staff, Managers and their teams.

• Recruiting, developing and retaining exceptional people.

• Driving sales, profitability and customer satisfaction.

• Creating a positive, energetic culture where people enjoy coming to work.

• Identifying opportunities to improve performance across your stores.

• Leading by example on the shop floor.

• Ensuring our premium customer experience is delivered consistently every day.

We're not looking for the loudest manager.

We're looking for the person everyone enjoys working with.

You naturally build trust, communicate well with all personalities and know how to motivate people without micromanaging them.

You'll probably have:

• Experience managing multiple retail stores or leading a large flagship operation.

• A genuine passion for coaching and developing people.

• Strong commercial awareness and a proven ability to deliver sales growth.

• Excellent organisational skills and attention to detail.

• High personal standards and a hands-on leadership style.

• A positive attitude with plenty of energy and enthusiasm.

• A willingness to travel between Brisbane locations.

People join companies.

Great people stay because of leaders.

At Footmaster, you'll be trusted to make decisions, encouraged to develop your team and supported by owners who genuinely care about building something exceptional.

You'll be joining a growing Australian business where your ideas matter, your achievements are recognised and your career can grow as fast as your ability.

If you're looking for another corporate retail job, this probably isn't it.

If you're excited by building great teams, helping people succeed and being part of a business that's raising the standard for comfort footwear in Australia, we'd love to hear from you.

• Competitive salary package.

• Performance incentives.

• Company vehicle or travel allowance (where applicable).

• Staff discounts.

• Ongoing leadership development.

• Genuine career progression within a growing Australian company.

• Supportive leadership with real autonomy.

If you're the sort of leader who walks into a store and naturally lifts the energy of the team, we want to meet you.

Apply now with your resume and a short cover letter telling us why you'd be a great fit for Footmaster Shoes.