Associate ClinCheck Excellence Manager

Department: Clinical

Location: APAC-Australia

Description

Join a team that is changing millions of lives.

Transforming smiles. Transforming lives. Transforming an industry.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionised the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

About This Opportunity

The ClinCheck Excellence Manager is responsible for offering ClinCheck support and working to guide doctors on their ClinCheck treatment plan set up and detail with expertise. This role is to build Invisalign providers’ clinical confidence and competencies by demonstrating the clinical application through giving guidance and support to doctors’ own cases.

This role can be based in either Australia or New Zealand provided the minimum registration requirements associated with the role are met.

Key Responsibilities

In this role, you will…

Assist customers to assess their Invisalign cases and provide guidance on suitability based on Align’s predictability guidelinesSupport the ClinCheck review process for general dentists who are Invisalign providers through providing guidance and practical tips and tricks that can be applied to their ClinCheck plans to help provide doctors a more predictable ClinCheck set upAddress customer questions relating to the features of ClinCheck software and ClinCheck treatment plans as provided on the customer’s Invisalign Doctor Site (IDS).Assist customers with new functions related to ClinCheck softwareConduct customer training use of ClinCheck softwareProvide feedback as a core member of projects for treatment planning, clinical support model projects or any other projects that require product or clinical input.Engage and influence cross-functional teams to deliver an excellent clinical customer experience for all Invisalign providersDrive efficiency and effectiveness through all processes relevant to the roleParticipate in proactive team efforts to achieve departmental and company goals, where applicableComply with all safety policies, practices and procedures.Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the teamOther duties as assigned from time to time

Skills, Knowledge & Expertise

In this role, you’ll need …

Required: Bachelor of Dental Science (or equivalent)Must have current registration with Dental Board of Australia and current AHPRA registration be at least 8 years of working experience1-2 years of experience is in a corporate environment would be viewed advantageouslyAt least 2 years of Invisalign patient treatment planning and management or in a role which provides ClinCheck software supportAbility to learn and apply technical knowledgeExperience in training dentists/orthodontistsProficient in EnglishEffective communication and presentation skillRegular business hours. Some outside hours in evenings and weekends, and travelling may be required from time to time

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.