Trade Account Manager

Company description:

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support

Job description:

About the Role Build a Territory. Win New Business. Make Your Mark.

Are you a natural hunter who thrives on opening doors, building relationships and creating opportunities from scratch?

We're looking for a driven and commercially savvy Trade Account Manager to take ownership of a high-potential territory and accelerate growth. This is a genuine new business development opportunity where you'll be empowered to identify prospects, open new accounts and establish Hudson's Mitre 10 as the preferred trade partner in the region.

Based out of St Marys, you'll spend the majority of your time in the field, connecting with builders, contractors, developers and trade professionals, uncovering opportunities and turning them into long-term, profitable partnerships.

This is not a role focused on managing an established portfolio. It's about building your own customer base, growing market share and driving revenue through proactive business development activities. If you're motivated by winning new business, creating lasting relationships and delivering results, we'd love to hear from you.

This is a highly autonomous, customer-facing role where you'll be responsible for driving growth across your territory through proactive sales activity.

You will:

• Identify, prospect and secure new trade customers across the Western Suburbs region
• Develop and execute a territory growth plan focused on new business acquisition and market share expansion
• Build strong relationships with builders, developers, contractors and trade professionals
• Generate leads through networking, referrals, site visits, industry events and cold calling
• Manage the full sales cycle from prospecting and qualification through to negotiation and account onboarding
• Present tailored timber, hardware and building material solutions that add value to customers' businesses
• Actively seek opportunities to increase customer spend and expand product penetration
• Monitor competitor activity, market trends and local opportunities to drive strategic growth
• Prepare and present compelling quotes, proposals and business cases
• Collaborate closely with internal teams to ensure a seamless customer experience and successful account implementation
• Maintain an active sales pipeline and accurately track activity through CRM systems
• Deliver against sales, growth and customer acquisition targets

We're looking for someone who loves the challenge of winning business and takes pride in building strong customer relationships that deliver long-term results.

You'll bring:

• Proven success in business development, territory sales or account acquisition roles
• A strong track record of identifying opportunities and converting prospects into loyal customers
• Experience within the timber, hardware, building materials, construction or trade industry (highly regarded)
• A proactive, self-motivated approach with the ability to work autonomously in the field
• Confidence in prospecting, networking, negotiating and closing deals
• Excellent relationship-building skills and the ability to establish credibility quickly
• Strong commercial acumen and an ability to identify growth opportunities
• Experience managing sales pipelines and using CRM systems effectively
• Outstanding communication, presentation and influencing skills
• A current driver's licence and a willingness to travel throughout your territory

We're proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

We're the leading partner to over 635 independently owned stores - giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to the best stores in their town and as such ensuring builders, renovators and DIY'ers build, renovate and maintain the best homes for Australian families.

Hudson Mitre 10 is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.