Venue Manager

WA, East Fremantle Community Park, 6158

• Lead the operations of a diverse, multi-use community precinct
• Full-time leadership opportunity with genuine community impact
• Oversee hospitality, health and fitness, sport, events and facility operations
• Join a growing and entrepreneurial organisation
   

Belgravia Health & Leisure is seeking an experienced, commercially focused and community minded Venue Manager to lead the operations of East Fremantle Community Park.

This is a unique opportunity to oversee one of Western Australia’s most diverse community precincts, combining hospitality, health and fitness, community sport, events and public recreation spaces within one integrated venue.

The Role

Reporting to the Business Operations Manager – Western Australia, the Venue Manager will provide strategic and operational leadership across all areas of East Fremantle Community Park.

The role is responsible for ensuring the venue operates safely, efficiently and commercially, while delivering high quality experiences for members, customers, sporting clubs, tenants, stakeholders and the broader community.

You will lead a multidisciplinary management team across hospitality, health and fitness, functions and events, administration and facility operations.

A key focus of the role will be driving sustainable financial performance, developing the venue’s programs and services, strengthening stakeholder relationships and continuing to establish the precinct as a leading community destination.

About You

You are an experienced and confident leader who enjoys working across a broad and fast-paced operational environment.

You have strong commercial awareness, excellent stakeholder management skills and the ability to balance community outcomes with operational and financial performance.

You are comfortable leading diverse teams, managing competing priorities and taking a hands-on approach when required. You will bring energy, accountability and a strong customer focus to the role while continuing to develop the venue and its people.

Key Accountabilities

• Provide leadership and direction across all venue departments, programs and operational areas
• Oversee hospitality operations, including the café, bar & restaurant, functions, kiosks and event day F&B services
• Oversee the health club, gym, group fitness, indoor cycling, Reformer Pilates, personal training and allied health services
• Coordinate community sport, facility bookings, major events and shared access arrangements
• Develop and manage annual budgets, forecasts, labour targets and financial performance
• Drive revenue growth, membership performance, customer participation and commercial opportunities
• Ensure high standards of customer service, presentation, cleanliness and facility maintenance
• Maintain compliance with workplace health and safety, liquor licensing, food safety, child safety and other legislative requirements
• Develop and maintain strong relationships with local government, sporting clubs, tenants, contractors, suppliers and community organisations
• Manage venue contracts, service providers and major operational projects
• Identify opportunities to improve services, increase participation and strengthen the venue’s community impact
• Prepare operational reports, business plans and performance updates for internal and external stakeholders
• Support the delivery of major sporting fixtures, community activations, functions and precinct events

Essential Skills and Qualifications

• Demonstrated experience managing a complex leisure, hospitality, sporting, recreation or community facility
• Proven leadership experience across multidisciplinary teams
• Strong financial management skills, including budgeting, forecasting, labour management and performance reporting
• Demonstrated ability to drive revenue, participation and operational improvements
• Strong stakeholder management, negotiation and communication skills
• Experience managing contractors, service providers and facility operations
• Sound knowledge of workplace health and safety, risk management and legislative compliance
• Strong organisational skills and the ability to manage multiple priorities
• Current First Aid and CPR certificates
• Current Working with Children Check
• Current National Police Check

Desirable

• Tertiary qualification in business, hospitality, sport and recreation, facility management or a related discipline
• Current RSA & Approved Managers certificate
• Certificate IV in Fitness or equivalent health and fitness qualification
• Experience within a multi use community, leisure or sporting precinct
•  Experience managing licensed hospitality operations
• Experience delivering major sporting events, functions or community activations
• Knowledge of local government contracts and stakeholder environments

About the Venue

East Fremantle Community Park is a unique, integrated space combining sport, leisure, and hospitality. It features:

• Café, bar & restaurant
• Health club with gym, group fitness, indoor cycling, and reformer Pilates
• Football oval (home to East Fremantle Football Club)
• Bowling and croquet greens
• Skate park, basketball half-court, and dog park 
   

About the Company

Part of the Belgravia Health and Leisure Group, Belgravia Leisure is Australia’s fastest-growing leisure organisation, managing over 250 venues across Australia and New Zealand. With an annual turnover exceeding $180 million, we’re committed to community impact and innovation. 

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes: 

-       A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone. 

-       Allowing a short video submission describing their application for the job

-       Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check. 

https://belgraviagroup.com.au/childsafe#statement