Administration Officer

Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

As our flagship facility, Ramsay Clinic Adelaide offers a comprehensive range of inpatient and outpatient services. Our 84 bed facility provides specialised care for a variety of mental health conditions, including depression, anxiety, and drug and alcohol dependency.

Job Description

About the role:

We are looking for a permanent full-time staff member to join the heart of the department; the Administration and Reception team play a crucial role. As the initial point of contact for patients and families at our clinic, you will set the tone for a welcoming and supportive experience.

We are looking for a permanent fulltime staff member.

Key Accountabilities

• Provide timely and accurate information in response to queries by patients, carers or clinicians regarding hospital services.
• Processing patient admission forms and capturing relevant information
• Ensuring all relevant patient forms are signed and patent labels are printed.
• Preparing claims to be sent to health funds and entering into relevant systems.
• Billing of accounts using the relevant system and other requirements as instructed
• Recording and reporting on administrative tasks associated with the day to day running of the hospital
• Attending to the telephones/switchboard using a polite and friendly manner
• Providing timely and accurate information in response to queries by patients, visitors, vendors and other customers, handling enquiries proficiently

About You:

You’ll be organised, professional, adaptable and confident communicating with a range of stakeholders. You’ll also have:

• Excellent customer service and communication skills.
• Strong attention to detail and accuracy.
• Proven organisational and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to manage conflict and maintain positive working relationships.
• Medical terminology knowledge (desirable).
• Experience booking medical/surgical admissions and procedures (highly desirable).

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information:

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at Ramsay Clinic Adelaide. All applications must be lodged online.

Applications close: 31st August 2026

Reference number: JR115223

Additional Information

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.