Administration and Accounts Officer

Do you want to work for an iconic Tasmanian organisation committed to changing lives and making a difference to your community?

St John Tasmania is not-for-profit, purpose-driven organisation that has been enhancing community safety through first aid for over a century. We are committed to supporting our local communities with initiatives such as our First Aid in Schools and Free Community Defibrillator programs. Our team consists of both employees and volunteers, dedicated and passionate about our mission. We take pride in fostering a culture that is customer-focused, quality-driven, and future-focused.

We are looking for an energetic and proactive Administration and Accounts Officer to join our team full-time capacity.

In this dynamic, hands-on role, you will collaborate closely with Business Development Managers and the broader administration team to support accounts, business operations across multiple regions and business areas. As a key point of contact for customer enquiries, you will help keep things running smoothly through efficient inventory control practices, accounts processing, and delivering excellent customer service while contributing to a positive, team-focused environment.

Responsibilities include:

• Collaborate with Supplies and Administration teams across the state to respond promptly to customer enquiries via phone and email.
• Process sales orders accurately and efficiently using Opmetrix and MYOB systems
• Manage corporate work orders and prepare customer quotes as required.
• Perform inventory and accounts management tasks, including invoicing and stock control.
• Manage accounts receivable, including follow-up and issuing credit notes.
• Support Business Development Managers with product research and daily operational tasks as directed.
• Build product knowledge in first aid and mobility equipment to effectively assist customers.
• Produce monthly sales reports and documentation as required.
• Maintain accurate customer and compliance records and filing systems.
• Assist with kit servicing scheduling, including system entry and calendar management as needed.
• Build and maintain strong customer relationships while delivering high-quality service and contributing to team success.

What You Need to Succeed

• Foundational accounting knowledge and understanding is essential.
• A customer-focused mindset with the ability to build trust and deliver a responsive, high-quality experience.
• Confidence in using technology to improve efficiency and customer experience.
• Strong organisational skills, attention to detail, and a proactive approach to problem-solving
• Clear, confident communication both face‑to‑face and over the phone and via email.
• Consistently delivers accurate, efficient, and timely work with a high level of reliability

Essential Requirements

To work with us, you must:

• Possess or be willing to acquire or provide a National Police Check that has been issued within the last six months.
• Possess or be willing to acquire a Working with Vulnerable People (WWVP) Registration with NDIS endorsement.
• An unrestricted Australian Driver’s licence ·Be an Australian Resident or hold a valid Australian working visa.

To apply for this exciting opportunity please provide a resume and detailed cover letter outlining your motivations for this position.  To submit your application, select ”Apply Now” by COB 20 May 2026.

Please note that applications will be reviewed as they are received, and interviews may commence at any time during the advertising period.

St John Tasmania prioritises the safety and wellbeing of all children involved in its activities, maintaining zero tolerance for child abuse and neglect. We take any allegations seriously and work to prevent harm or exploitation.

We value diversity and inclusivity, fostering a respectful and welcoming workplace. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.