Customer Experience Ambassador

Company Description

Join TOMRA and help power the recycling revolution!

We're transforming the way the world thinks about waste through innovative technology and smart recycling solutions. Our reverse vending machines help Australians turn empty drink containers into valuable resources, supporting a cleaner, more sustainable future.

Partnering with Containers for Change in QLD and WA, we're making recycling easier, rewarding, and better for our communities.

TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Job Description

Looking for a job where you can make a difference, meet great people, and help the environment all in one shift?

At TOMRA, our Customer Experience Ambassadors (aka Loopers!) are the friendly faces behind the Containers for Change Scheme. Every day, our Loopers help customers recycle, reduce waste, and contribute to a cleaner future for our communities.

Whether you're greeting customers with a smile, helping someone use our machines, or keeping the centre looking its best, you'll play an important role in creating an experience that keeps customers coming back again and again.

What a day in the life of a Looper looks like:

• Welcoming customers and answering their questions
• Helping people recycle and supporting the Containers for Change Scheme
• Creating positive experiences through exceptional customer service
• Keeping the recycling centre clean, safe, and presentable
• Carrying out basic cleaning and maintenance of our reverse vending machines
• Spotting and reporting safety hazards to keep everyone safe
• Pitching in wherever needed to support the team

Qualifications

You're our kind of person if you:

• Care about the environment and want to make a positive impact
• Love chatting with people and making their day a little better
• Take pride in keeping things clean, tidy, and organised
• Put safety first because everyone deserves to get home safely
• Enjoy working as part of a supportive team
• Have experience in a customer-facing role and love helping people

Why you'll love being a Looper:

• Be part of a company making a real difference for the environment
• Work with a fun, supportive, and passionate team
• Meet people from all walks of life in your local community
• Help create a cleaner, more sustainable future
• Spend your shifts doing work that truly matters
   

Additional Information

Does this sound like you?! If so we would love to hear from you!

Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, X and LinkedIn