Group General Manager – Multi-Site Dental Group

About us

Clear Dental Group is a progressive, multi-site dental organisation committed to delivering exceptional patient care and creating a supportive work environment for our team. We operate across multiple locations, providing comprehensive dental services to our communities. We pride ourselves on our commitment to clinical excellence, innovation, and fostering a culture where our team members can thrive and develop their careers.

About the role

We are seeking an experienced and strategic Group General Manager – Multi-Site Dental Group to join Clear Dental Group on a full-time basis. This is a pivotal leadership position with responsibility for overseeing the operational, financial, and strategic direction of our multi-site dental practice network. You will play a crucial role in driving organisational growth, ensuring clinical excellence across all locations, and creating an exceptional environment for both staff and patients. This role requires a hands-on leader who can balance strategic planning with day-to-day operational excellence.

Key responsibilities

• Provide strategic leadership and oversight for all aspects of the multi-site dental group, including operations, finance, clinical services, and human resources

• Develop and implement business strategies to drive growth, profitability, and market expansion across all locations

• Monitor and manage financial performance, budgets, and cost controls across the group, ensuring sustainable profitability

• Lead the recruitment, training, development, and retention of high-performing dental professionals and support staff across all sites

• Establish and maintain consistent clinical standards and best practices across all locations, ensuring compliance with dental regulations and industry standards

• Oversee patient experience initiatives and implement strategies to enhance patient satisfaction and loyalty

• Manage relationships with key stakeholders, including landlords, suppliers, and professional bodies

• Lead the implementation of operational systems, processes, and technology solutions to improve efficiency and service delivery

• Conduct regular site visits to monitor operations, quality assurance, and team performance

• Develop and manage performance metrics and key performance indicators (KPIs) for the group

• Foster a positive, collaborative organisational culture that supports professional development and staff wellbeing

• Report to the ownership or board on group performance, strategic initiatives, and key business developments

What we're looking for

• Proven experience in dental practice management, ideally leading multi-site dental operations or healthcare group management

• Strong understanding of dental industry regulations, compliance requirements, and best practice standards in Australia

• Demonstrated commercial acumen with experience in financial management, P&L responsibility, and driving business growth

• Exceptional leadership and people management skills with the ability to inspire and motivate diverse teams across multiple locations

• Strategic thinking and the ability to develop and implement long-term business strategies

• Experience in operational management, including systems implementation, process improvement, and workflow optimisation

• Strong communication and interpersonal skills, with the ability to engage effectively with clinical and non-clinical staff, patients, and external stakeholders

• Problem-solving skills and the ability to make sound decisions in a fast-paced environment

• Knowledge of dental clinical services, patient care standards, and clinical governance is highly desirable

• Tertiary qualification in business management, healthcare management, or a related field is preferred

• Proficiency with practice management software and digital business systems

What we offer

Clear Dental Group is committed to supporting the wellbeing and professional development of our team members. We offer:

• Competitive salary package commensurate with experience and qualifications

• Opportunities for professional development, training, and career advancement within a growing organisation

• A supportive work environment that values collaboration, innovation, and excellence

• Flexible working arrangements where appropriate to support work-life balance

• Access to continuing professional development and industry networking opportunities

• A positive, inclusive workplace culture with genuine care for staff wellbeing

• The opportunity to lead and shape the future of a progressive dental group

Apply now

If you are an experienced healthcare leader with a passion for dental excellence and a track record of success in multi-site operations management, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and contact details to Clear Dental Group. We encourage applications from all qualified candidates and are committed to creating an inclusive recruitment process.