Business Services Administrator

Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer extra leave entitlements, attractive salary packaging options and employee support programs. 

About the role 

Part-time permanent position for 2 days/week (Thursdays and Fridays) based in Griffith ACT. 

Reporting directly to the Administration Manager, you will be responsible for:

• Meet and greet internal and external visitors and managing the core reception function 
• Directing and managing phone and email enquiries (both internal & external) 
• Processing travel bookings, including flights, accommodation, rental cars and management of Cabcharge and Uber requirements 
• Day to day management and maintenance of fleet vehicles 
• Administrate mail management, incoming and outgoing mail / packages, stationery supplies and staff amenities ordering, invoice reconciliation and financial management support 
• Supporting regional based staff with fleet and administration 
• Assisting in onboarding and offboarding of staff 
• Maintaining information databases including but not limited to fleet, travel, internal and external contacts and suppliers, event invitations, general communication lists 
• Coordination and assistance of the organisation of local site events and meetings 

What is in it for you? 

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for meal and entertainment benefits.  

Leave allowances: In addition to your annual leave allowance, we offer one day of paid birthday or day of significance leave, paid days off during our end of year closure period (if these fall within your regular work days), enhanced personal leave and extended parental leave for all parents. You will also receive 17.5% annual leave loading and the option to purchase additional leave.  

Employee benefits: Access to discounts and savings at over 450 retailers across Australia, wellbeing programs and free, confidential counselling for you and your family. Access to continuous professional development, staff recognition programs, a paid volunteering day and paid study leave.  

An office-based allowance applies for roles that are required to be worked on-site. 

About you 

To be successful in this role, we are looking for someone with the following: 

1. Certificate III or IV in Business Administration or demonstrated equivalent experience
2. A minimum of 4 years in an office environment, preferably within the non for profit or health sector
3. Demonstrated reception and front of house experience
4. Demonstrates inclusive behaviour; listens, values and acknowledges others
5. Uses effective time management skills to plan and prioritise work demands
6. Provides service excellence by delivering customer focused support
7. Understands and uses available technologies and information to maximise efficiencies, including Microsoft Teams, Word, Excel, Outlook and Power Point

Our culture statements  

• We are aligned in our Purpose 
• We lead with our Head and Heart 
• We work together Collaboratively 

About us 

Dementia Australia is the national peak body and source of trusted information, education and services for the more than 446,500 Australians living with dementia, and the more than 1.7 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you. 

For specific role enquiries, please contact ***********@dementia.org.au 

Please note, applications that do not contain a covering letter that addresses each of the key selection criteria in the About you section, will not be considered.