Medical Receptionist

Join a supportive and friendly team at a leading ophthalmology practice.

This is your opportunity to grow your skills and become a valued team member in a well-established specialist medical practice committed to excellence in patient care.

Located in Macquarie Street, Sydney, we are seeking a dedicated and enthusiastic full-time onsite Medical Receptionist to join our professional team. If you're passionate about healthcare, thrive in a fast-paced environment, and love working with people, we want to hear from you!

• Full-time, 35.5-hour work week

• Birthday leave

• Paid meal breaks

• Option for one rostered day off per month

• Early finish at 3pm on Fridays

• No weekend work

• Supportive, fun, and friendly large team

• Great work-life balance

• Convenient CBD location, close to public transport

• Regular team-building and social events

• Delivering professional and warm patient service

• Managing phone and email enquiries with efficiency and empathy

• Administration tasks

• Opening and closing the practice

• Coordinating patient appointments and ensuring smooth daily operations

• Handling and resolving patient queries

• Invoicing, receipting, and reconciliation

• Ordering clinical and office supplies

• Liaising with referrers, suppliers, and third parties

• Supporting and guiding fellow reception team members

• Minimum 2 years of experience in a medical reception role

• Australian medical reception experience is essential for this position

• Strong communication and interpersonal skills

• Passion for providing exceptional patient care

• Proactive mindset

• High attention to detail and accuracy

• Ability to multitask and stay calm under pressure

• Proficiency in electronic medical record systems

• Advanced proficiency in electronic medical record systems with ability to utilise complex functions

• Professional, reliable, and mature attitude

• Flexible and solutions-oriented approach

• Previous experience in ophthalmology is ideal but not essential

• Current Australian work rights are required for this position

• Monday to Thursday: 7:30 AM – 5:30 PM

• Friday: 7:30 AM – 3:00 PM

Salary is commensurate with experience.

If you're seeking a rewarding role where you can make a genuine difference in patients' lives—and be part of a team that values your contribution—we'd love to hear from you.

Please submit your updated CV and cover letter via SEEK to apply.