Experienced Medical Receptionist

We are a new specialist medical practice looking for an experienced medical receptionist to join our team.

This is an opportunity to be involved at an early stage to help build a practice that delivers excellent patient care and a positive experience for both patients and staff.

You'll be working closely with two medical specialists and a small, friendly team. We're looking for someone who is confident in managing the day-to-day administration of a specialist practice, enjoys working with patients, and can work independently.

A part-time or full-time permanent position is available.

The role will include:

• Managing patient appointments and scheduling

• Answering phones and responding to email enquiries

• Greeting and assisting patients with warmth and professionalism

• Opening and closing the practice

• Billing patients and processing payments

• Processing Medicare and health fund claims

• Managing referrals and correspondence

• Maintaining accurate patient records

• Liaising with referrers and other healthcare providers

• General administrative and reception duties

• Supporting the implementation and refinement of practice systems and workflows

We are looking for someone who has:

• Preferably, at least 2 years' experience in a medical reception role

• Experience working in an Australian medical practice, with an understanding of the Medicare Benefits Schedule and private health fund claiming

• Strong communication and organisational skills

• Excellent attention to detail

• Confidence using practice management and electronic medical record systems

• A professional, reliable and patient-focused approach

• The ability to manage competing priorities and work efficiently

• A willingness to learn, take initiative, and contribute to a growing practice

• Current working rights within Australia 

• Current or willing to obtain: National Police Check, Working With Children Check

Previous experience working in ophthalmology would be highly regarded but is not essential.

• Competitive salary based upon experience 

• No weekend work (Monday to Friday, 9am-5pm)

• Supportive and approachable team environment

• Parking onsite, 10 mins walk from Castle Hill metro station

• Opportunity to be part of a new and growing practice

• Work closely with two ophthalmologists in a small team

• A workplace where your experience and input will be valued

If you're an experienced medical receptionist looking for a role within a specialist practice and would like to be part of building something new, we'd love to hear from you.

Please apply via SEEK with your resume and a brief cover letter outlining your experience.