Medical Receptionist/Administration Assistant- Medical Specialist Practice

We are seeking a dedicated and professional Medical Receptionist/ Administration Assistant to join our established medical specialist practice in Garran. Experience within a specialist medical practice will be highly regarded.

This is an excellent opportunity for someone who enjoys working in a busy environment, takes pride in providing exceptional patient service whilst demonstrating strong people skills with an emphasis on being compassionate and empathetic.

 What you’ll be doing

 Providing professional and friendly reception support under the direction of the Front Office Manager

 Answering telephone enquiries and welcoming patients

 Scheduling and confirming patient appointments, managing cancellations and rescheduling as needed

 Maintaining accurate and confidential patient records

 Processing medical correspondence, referrals and administrative documentation

 Preparing invoices and assisting with patient billing

 Liaising with patients, specialists, hospitals and other healthcare providers

 Assisting with the smooth and efficient day-to day operation of the practice

 Following established practice systems and procedures

 Maintaining a clean, organised and compliant reception environment

 What we’re looking for

 A minimum of 2 years’ experience in a medical practice-essential

 Previous experience in a specialist medical practice-highly desirable

 Excellent written and verbal communication skills, including the ability to communicate effectively with patients and medical professionals

 A professional, patient-focused approach with strong interpersonal skills and empathy

 Attention to detail and accuracy, particularly when handling confidential information

 The ability to remain calm and composed in a busy healthcare environment

 The ability to work independently while contributing positively to a small team

 Proficient in Microsoft office products and health industry software (ideally experienced in Genie or similar) highly desirable

 What we offer

 Permanent part-time employment- hours negotiable

 A varied and interesting role

 A professional and supportive specialist medical environment

 Competitive remuneration negotiable depending on experience and skills

 The opportunity to work alongside experienced medical specialists and administration staff

 If you are experienced in medical administration and believe you would be a great fit for our team, we would love to hear from you.

Please email your resume and a covering letter outlining your relevant medical administration experience to the Practice Manager: ********@ncms.net.au

Please note: Applicants must have experience working within a medical practice/healthcare environment. Only shortlisted applicants will be contacted.